rubi14
Active Member
- Thread starter
- #1
The following is my Google review from recent Gladiator I picked up.
If I could tweak anything about the buying experience I wouldn't know what it would be. Spencer and Cathy were great start to finish. Not sure how an owner has time to personally answer emails with the speed and efficiency that he does, but with me being an over anxious, anal retentive individual waiting for an ordered Jeep, he excelled in all regards. Drove 6 hours to get the Jeep, in and out in 20 minutes, and back on the road. Really 5 Start Service from beginning with Spencer on emails, to when I signed paperwork with Cathy. I have bought 6 new Jeeps since 2014. This was the most painless and upfront Dealer I have dealt with! I will continue to buy from Motor Inn.
Must add that I ordered, and custom built, 4 of the last 5 JK, JL's from a Kansas City Dealer. Each time getting a good deal. Due to the lack of interest on their part, and the speed that Spencer in Spirit Lake answered and communicated via email to me, I went with Motor Inn. When the Kansas City Dealer pressed me for why I wasn't getting a Jeep from them, I stated the price was better, and the speed of taking care of me was a 15 to 20 minute wait as opposed to a 2 or 3 day wait. When the Dealer in Kansas heard the price, his comment was, "It's amazing what a Dealer will lose just to move a unit." I felt like telling him, you didn't lose a unit, you lost all my business moving forward.
Spencer and Cathy at Motor Inn are the best, 5% under for a Gladiator, and a vehicle to me in 5 weeks is as good as I need. GREAT DEALER, worth the 6 hour one way drive!!!!
If I could tweak anything about the buying experience I wouldn't know what it would be. Spencer and Cathy were great start to finish. Not sure how an owner has time to personally answer emails with the speed and efficiency that he does, but with me being an over anxious, anal retentive individual waiting for an ordered Jeep, he excelled in all regards. Drove 6 hours to get the Jeep, in and out in 20 minutes, and back on the road. Really 5 Start Service from beginning with Spencer on emails, to when I signed paperwork with Cathy. I have bought 6 new Jeeps since 2014. This was the most painless and upfront Dealer I have dealt with! I will continue to buy from Motor Inn.
Must add that I ordered, and custom built, 4 of the last 5 JK, JL's from a Kansas City Dealer. Each time getting a good deal. Due to the lack of interest on their part, and the speed that Spencer in Spirit Lake answered and communicated via email to me, I went with Motor Inn. When the Kansas City Dealer pressed me for why I wasn't getting a Jeep from them, I stated the price was better, and the speed of taking care of me was a 15 to 20 minute wait as opposed to a 2 or 3 day wait. When the Dealer in Kansas heard the price, his comment was, "It's amazing what a Dealer will lose just to move a unit." I felt like telling him, you didn't lose a unit, you lost all my business moving forward.
Spencer and Cathy at Motor Inn are the best, 5% under for a Gladiator, and a vehicle to me in 5 weeks is as good as I need. GREAT DEALER, worth the 6 hour one way drive!!!!
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