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Key FOBissue, and its not the size

xq89olp

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I spoke to our rep yesterday and he said engineering knows about the issue and are working on it. What that means and how long it might take to come up with a fix is anybody's guess.
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Gobi Wan K

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20191101_130715.jpg


Picked up my Jeep today. The key fobs don't have the gap that all the others I have seen have. Maybe they finally fixed the problem.
 

Gobi Wan K

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I can see the gap in yours. It doesn't look closed.
Yea, that is a bad picture I think. I saw that after I posted it. The seam is the same all the way around . If you look at the picture on the first post that is what I have seen. Here is a better angle showing mine closed all the way around.
20191102_174624.jpg
 

surge101

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Looked at mine today, same gap as everyone else has... crazy that they let that just slip by. Congrats on your new purchase, here’s your broken key fob.
 

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Dm33buckeyes

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Picked my jeep up Wednesday, mines closed all the way around. Maybe they fixed it.

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surge101

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Picked my jeep up Wednesday, mines closed all the way around. Maybe they fixed it.

1572744905859618391746796434202.jpg
What's the build date on your Jeep? I bought mine within a week of it being at the dealership in early October, built in September, I have the gap in the FOB.
 

xq89olp

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It seems they may have fixed the issue. I looked at a few fobs for new vehicles and they all were good. So I ordered a pair for my Treep and they both came in good. I'd say if it's an issue for you go to your dealer and get some new key fobs.

IMG_4827.JPG
 

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Sheepona

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It seems they may have fixed the issue. I looked at a few fobs for new vehicles and they all were good. So I ordered a pair for my Treep and they both came in good. I'd say if it's an issue for you go to your dealer and get some new key fobs.

IMG_4827.JPG
That's not the right angle though. The parts that were not full closed is near the metal on the non key side
 

xq89olp

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The ones I just got for mine are good and close tight. Head to your dealer and show them. They should be able to order new ones for you.
 

Rebornfungus

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@JeepCares has the issue been resolved? If so how do I get my fobs replaced

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I brought this up to my dealer at the first oil change and instread of admitting there was a problem, the service manager showed me all the other screwed up key as justification this is normal. I'm also wondering how to get thjs addressed if the service dept. won't admit an issue.
 

JeepCares

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@JeepCares has the issue been resolved? If so how do I get my fobs replaced

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Hi Sheepona,
Thanks for reaching out here. Please send us a PM with your VIN, mileage and dealership so that I can further assist.

Kathryn
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