UConnect Market

[bigbeerdrinker]

Please keep me updated on whether clearing your data works or not. I would like to relay this information back to my Uconnect specialist. Thank you!

Alison
JeepCares

I did NOT clear my personal data yesterday, and on my way home from work I was able to access the Uconnect Market after not being able to all day. This morning I was able to access it as well when I first started up the Jeep, but when I was on my way to work this morning after dropping my kids off at daycare (I shut the Jeep off) I once again started receiving the Fatal Error messages again. I will check at lunch, but something really seems odd. Definitely something on the server side...

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[JeepCares]

I did NOT clear my personal data yesterday, and on my way home from work I was able to access the Uconnect Market after not being able to all day. This morning I was able to access it as well when I first started up the Jeep, but when I was on my way to work this morning after dropping my kids off at daycare (I shut the Jeep off) I once again started receiving the Fatal Error messages again. I will check at lunch, but something really seems odd. Definitely something on the server side...

Thank you for keeping me up to date on this situation. This is very helpful insight for us to have.

Alison
JeepCares

 

[bigbeerdrinker]

Thank you for keeping me up to date on this situation. This is very helpful insight for us to have.

Alison
JeepCares

@JeepCares

I have been doing some testing with the Uconnect Market app. I would say it actually works about a 1/3 of the time. It seems to work more consistently in the afternoon for some reason. About 2 weeks ago it seemed if I logged into the https://market.mopar.com/market/dashboard site sometime during the day the Uconnect Market app would actually work on my way home.

I would say about once a week it appears the app is reinstalled or something like that. The reason I say that is because the Market app icon will go back to it’s default location in the app drawer.

Once last week the stars aligned when the app worked, and I needed gas. I was at the Shell gas station, but the app would not recognize that I was at a Shell gas station. I have actually used the Market app at this location once before. I ended having to use the Shell app on my phone to complete the transaction.

Anyway this app is clearly not ready unless there is something wrong with my specific Gladiator install. It definitely seems like something on the back end that determines when the app will actually work or not.

 

[JeepCares]

@JeepCares

I have been doing some testing with the Uconnect Market app. I would say it actually works about a 1/3 of the time. It seems to work more consistently in the afternoon for some reason. About 2 weeks ago it seemed if I logged into the https://market.mopar.com/market/dashboard site sometime during the day the Uconnect Market app would actually work on my way home.

I would say about once a week it appears the app is reinstalled or something like that. The reason I say that is because the Market app icon will go back to it’s default location in the app drawer.

Once last week the stars aligned when the app worked, and I needed gas. I was at the Shell gas station, but the app would not recognize that I was at a Shell gas station. I have actually used the Market app at this location once before. I ended having to use the Shell app on my phone to complete the transaction.

Anyway this app is clearly not ready unless there is something wrong with my specific Gladiator install. It definitely seems like something on the back end that determines when the app will actually work or not.

Hi,
Thank you for bringing this to my attention. I'm going to pass along this information to our Uconnect engineering team. We really appreciate any feedback you provide us.

Alison
JeepCares

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