I’m sure the answer to this question is somewhere in these 83 pages, but has anyone on this thread actually had their attorney contact FCA regarding a legal Lemon Law case?
I ask because by all interpretation of Pennsylvania law my Gladiator qualifies as a lemon but when I ask for a repurchase...
I had a discussion with my retention specialist today. I got the same story; 4 - 6 weeks for a buyback to be processed or I can wait another week for my replacement engine to arrive on November 2nd. My question to them was I keep getting an ETA of when the engine will arrive only to have it...
Sounds like you need to get a lawyer or they need to make things right with a better settlement. That's a ridiculous amount of time to have to wait for a replacement.
Man, I am right there with you. Lemon Law in Pa is three tries to fix or 30 days in the garage. Today is the 29th straight day it’s been off road at the dealership. I can’t get the FCA customer retention specialist live, but they sent me an email as recently as last Friday saying “we are trying...
Thanks for the detailed description. I’m sure you explained it somewhere in these 79 pages, but you summing it up now can tell me what to expect. I’ll say a prayer for you as I don’t know what’s worse, what happened to you so far or having to wait until November for a replacement by rail.
I...
If you do decide to take it in for service before it blows up, just expect to wait forever for any kind of recourse and to be underwhelmed by Jeep’s corporate response. But I’m sure you already know that from reading all these entries. Mine has been held up since 9/28 and the dealership just...
This whole thread has been a real help. I took delivery of my new JT on 9/17. It’s been in the shop since 9/28. The dealership has been great but keeps getting mixed messages from Star on how to fix. Now after reading this thread, they’ve known about the CEL and ESS issue since April, today is...