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JCR is the focus of this rant about installation instructions, complete parts delivery and general customer service. However, they are not unique and this shouldn’t be interpreted as targeting them uniquely in the market. Almost every accessory added to the JT has had issues with terrible...

Brand new Sport S Max Tow, check engine light. Dealer ran the codes while I was there, showed me the tablet. "PCM Missing Secret Code" error. Said he'd never seen that one before . . . I found it hilarious. Just imaging the tired, late night circumstances in which the FCA engineer created...