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  1. Service DEF system see dealer warning message

    Hi, We understand your disappointment, please send us a private message with your VIN and current mileage, we shall take a closer look at your concerns. Sylvia Jeep cares

  2. Flashing check engine light

    Hello, We appreciate you taking the time to visit the dealership. Please feel free to send us a private message, we shall offer you additional assistance once your vehicle arrives at the dealership. Sylvia Jeep cares

  3. We want to hear from you! - JeepCares

    Hello Jeep fans! We are looking for feedback on what features/options/colors/additions/etc. you would like to see in your Jeeps. Please leave a comment below on anything you'd like to share. Keep in mind, this might not appear anytime soon but we want to know what our owners are looking for to...

  4. Jeep cares and overall horrible experience

    Hello, We apologize for the experience you had to go through. Please send us a private message, we shall assist you further with your request. Sylvia Jeep Cares

  5. Auto stop, worst idea ever just got worse.

    Hello, We are sorry to hear about your experience, please send us a private message once your vehicle is at the dealership, we shall provide you additional assistance alongside the dealership. Sylvia Jeep Cares

  6. 8 Speed Auto Transmission slipping problems at 13,000 miles (3rd time in for repairs)

    We appreciate you tagging our team. If you need us to review any open cases on your behalf, send a private message! Kate Jeep Cares

  7. Roof leak in back

    Thank you for your comments, 93civej1. If you need any support with your vehicle, please send a private message. Kate Jeep Cares

  8. Steering locked while driving

    Hi there. Our team would like to provide some support for your concerns, please send a private message to get started. Kate Jeep Cares

  9. TSB 09-012-22

    We're here, pacificoflyr; just had some time off for the Thanksgiving holiday. Thank you for your patience. If you are still in need of assistance, feel free to send us a private message. Kate Jeep Cares

  10. 2020 Gladiator Clutch Plate exploded

    Hello, I see our team has been tagged here and we're happy to dig in. Please send a private message to us with more details or call Jeep Cares directly at 877-426-5337. Kate Jeep Cares

  11. Sudden catastrophic power failure at 13 months 20,000 miles.

    Thank you for tagging our team. If you are still in need of support with these concerns, please send a private message. Kate Jeep Cares

  12. Certified Pre-Owned 7/100,000 - Details Unavailable?

    Thank you for tagging our team. For information on what your warranty covers, you can call Mopar Vehicle Protection at 1-855-460-4490. Kate Jeep Cares

  13. Anyone have trans leaks?

    I apologize for my delay. Our response is available for your review, and we will continue to work with you there. Kate Jeep Cares

  14. Chattering Noise when Accelerating Manual Transmission

    Hello. If you'd like to discuss any current concerns further, please send a private message. Kate Jeep Cares

  15. Bad fusible link

    Thank you for tagging us. Although we are unable to expedite your repairs, or ask the dealership to prioritize your vehicle, we can provide you support while the Gladiator is in for work. Feel free to send our team a private message with more details to get started. Kate Jeep Cares

  16. Need Help.... And Jeep Wave / Jeep Cares continues to fail.

    Thank you for tagging our team. Since you have a case created, we'd be happy to take a look at details on your behalf and update the notes to reflect your outreach. Feel free to send a private message that includes your case number to get started. Kate Jeep Cares

  17. Rattle from engine when accelerating (sounds like keys)

    We are very sorry to hear of the unsatisfactory experiences you each had with our team. You certainly do not have to work with us for your concerns, but I would be happy to dig into any current issues; and provide support alongside your dealership. Feel free to send a private message and we can...

  18. Rear Axel Locker Light

    Thank you for tagging us and we are sorry to hear of your concerns. Feel free to send our team a private message with more details, and we can dig in. Kate Jeep Cares

  19. Rattle from engine when accelerating (sounds like keys)

    If you'd like some support from our team for this concern, please send a private message. Kate Jeep Cares

  20. Ecodiesel Issues

    We appreciate you tagging our team. If you'd like to discuss with us further, please send a private message. Kate Jeep Cares


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