Because they ask for personal info like the VIN number. It also creates a personal conversation so they can give you personalized service to fix the issue. How is this a bad thing? ‍♂️‍♂️
Sent info & reply to your message. Thanks Alex!
Hardly a travesty & if this is the worst issue on a first year model, I'll take it! So far everything else has been perfect. Love my Gladiator!
Driving 40 mph through town, hit a slight bump crossing bridge & tire started eating the plastic wheel well. I caught fast, pull over, pushed it back into place.
@JeepCares