Yes. Final outcome Jeep settled with me out of court. They kept coming back home other low offers to get rid of me but all in all I just stuck with it and got a favorable settlement. My advice is if you have any issues with your jeep keep detailed records and know the law in your state. Remember...
my attorney knows about this thread. I’m not concerned about what’s on it at all. But I do have a final outcome. Once it’s all settled, if I don’t have to sign anything I will give a final update.
They keep expecting me to back down but at this point I won’t. I meet the Lemon Law requirements, and the truck is actually a lemon yet they want to save face and not do what’s right by the customer. At this point, I am waiting on their response and if they come back with anything other than a...
they won’t do anything or should I say can’t do anything bc it’s with FCAs attorneys now. I have give this them plenty of chances to help and I was given the run around.
As of right now the new axle solved the grinding and whining noises. I have had the check engine light come on and go off twice since getting the truck back, engine roughness at idle and the axle e locker engaging in 2wd. I haven’t driven it much though as I am waiting on the response from FCA...
Update: just got a call from Dealership, they were excited to tell me that they have finally fixed the truck. They replaced the Entire rear axle and put in another set of new gears and pinions. It has been in the shop this time since June 11th. So total days in the shop well over 60 days at...
UPDATE:
So with the current noises still existing, and after all of the work that has been completed up to this point, it was now decided by the area engineer and FCA to just go ahead and replace the entire rear axle. They will be sending the axle they took out of the truck back to DANA for...
Update:
New differential seal installed- took care of the leak.
New pressure plate, throw out bearings, clutch installed, did not get rid of the noises. A service director and I drove another manual rubicon gladiator and it was agreed that something is for sure wrong and engineering is...
Update:
even though I was denied in the Arbitration, the truck went back in for more issues. Now the rear differential seal was replaced so it doesn’t leak. Also, they determined that the entire clutch assembly needs to be replaced. Imagine that! The issue I originally took the truck in for is...
I have nothing but time. While I would like to have this behind me, I will keep being patient and documenting. They have offered me an extended warranty and employee pricing on another vehicle in hopes I accept but I refuse to trade it in and lose Anything on this truck. Money isn’t the issue...
I will post this and once I am able to edit all of my personal information out of the other documents I will slowly upload those as well. Customers need to know that FCA doesn't care and will absoletly not do the right thing by the customer. I have tried on several different occasions to try to...
he did and I honestly wasn’t surprised. These corporations have the arbitration process in their arsenal to work In Their favor. That’s why they want you to use NCDS first. I have way more information and documentation that I am sending the attorney tomorrow and we’re just going to go...
Looks like I will be hiring a lawyer. Will refrain from posting absolutely everything on here for now but just know FCA will not do what’s right if you have problems with your vehicle.
It’s not idealistic and not what I envisioned. I’ve been saving for the many upgrades for my build but it never happened bc it’s been one headache after another. Very glad I didn’t do anything to the truck bc that is the first question the manufacturer asked. Once I get a definitive answer, I...
Arbitration was straight forward. I argued my side and FCA rep his side. I believe it went in my favor as I had all of the evidence that backed up my claim. I am awaiting the final decision (They have 10 days) on what if anything they will offer and depending on what the results are, I will post...
If you look through the forums, you will find topics of problems and issues. Im not going to bash Jeep , but I will say that if you buy a jeep and start having issues, don't expect them to do the right thing.
I must say, I really do love this truck and had Jeep been a little bit more cooperative I probably would have got another, but, I am going to pass on the Gladiator for now. It seems like there are a lot of issues and after going through all of the issues I have had, I am a little bitter. I will...