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I took the vehicle in to the dealer shop and they ran all sorts of tests to come to the conclusion that the transmission was "operating as designed". I took my case to the general manager of the dealership and long story short, got the same answer. The major response by them was that Jeep had no...

I have the same clunk shifting from park to reverse. I also have clunk when the transmission downshifts from third to second and again from second to first while slowing to stop. I took it in the the dealer and got the "that's normal" routine. I filed a complaint and they are "researching" the...

I have the same problem, but a louder thud. It is not all the time, sometimes hardly hear it at all. Another related problem is the downshifting of the transmission. During the downshift from third to second and second to first, there is a clunk that sounds like slack in the drivetrain. The...