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Since my dealer, STAR, nor @JeepCares can’t seem to be motivated to figure this out, I’m going to toss my feeble brain into the resource pool and hope the forum collectively can help do what the experts don’t care to do. I used to have 5 custom nav icons on my 8.4C as in this post ...

I am still waiting for a replacement UConnect head unit to be installed (now into month 2), so still no resolution. It seems software related but the dealership appears to be clueless on what to do about it, even with STAR involved.

I just bought a 2020 Overland w/ 4C 8.4 and also HAD the multiple nav pointers. I happen to have another problem where the telematics aren’t fully working - the remote functions work fine but there’s no data or status communicating back. The dealer reset the UConnect back to default and now...