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West Hills in Bremerton. We've had several other issues with them since we've been taking it there 1.5 years ago. Sadly, they are the only dealership here on the Kitsap Peninsula.

They actually tried to get us to take it home and I refused for this reason. It's been there for 2 weeks already and now it will sit for another few weeks until the replacement windshield arrives but they are very shady and I didn't want them trying anything to get out of paying for the new...

ok- thank you!

They are ordering a new one (replacement) from Jeep.

I know they are ordering a new one from Jeep but not sure who will be doing the install.

Happy Friday! I posted in here a while back about taking our gladiator to the dealership for start/stop issues, speaker issues, etc. We've struggled with the dealership to fix these things over the past couple years after numerous visits. They say it's fixed and come get it, but it still has...

Update-received a text from our service advisor saying that the radio update also took out both batteries (along with the radio/infotainment system). They had to replace the 3 month old aux battery and our original battery. it’s crazy a radio software update would do all that damage. I...

Thank you both for the heads up- we do have XM so I'll make sure to call them and explain the situation. We have a great price on it so fingers crossed they let me do it too.

Here we are with another issue. Our speaker had a bad bass rattle and it's been going on since we bought it new. It's gotten really bad so while it was at the dealership for our start/stop issue week, I asked them to take a look at it. We got this response back and today's update on when the...

Next closest dealership is 1.5 hours away which is too far for us to keep going back and forth to.

Sounds similar to my dealership. When it was in last year for a rear wheel axle replacement due to a faulty sensor, they told me Jeep doesn't pay for a loaner under warranty on Sunday's yet my vehicle was in pieces for weeks in their shop and not able to be driven. As soon as I let Jeep Wave...

Thank you! I've enjoyed supporting him through his 22 years so far (and many more to go-lol!) as well as supporting our military families along the way. It's not always easy but I wouldn't have it any other way!

Thank you!! We had a great dealership when we were stationed in SC previously. Unfortunately, our closest one to where we are stationed now has been nothing but problems (We aren't the only ones who have had issues with them). We move again next year to San Diego where I am hoping there will...

Thank you so much!!!

How do I contact Jeep cares here in the forum?

Good suggestions! We have a reader but not sure if we have a battery tester. We will have to look more in to that if they decide to send it home with just recharging it. They tried to send it home with us the same day after I dropped it off. This was right after the infotainment system was...

The start/stop hasn't worked in almost a year. Last time we brought it in, they said the aux battery was bad and they replaced it. It only worked randomly once since then in the 3 months since we've had the new aux battery. The message always says "start/stop not ready". It's driven almost...

Thank you for the explanation. So any suggestions on where to go from here? My husband is involved too so I am not sure it's that they are trying to pull one over on me. He is active duty and just doesn't have the time to deal with them- he's getting his ship and sailors ready for a homeport...

Hi- like most people, we are having the start/stop issue as well. We have a 2020 Gladiator. We brought it to our dealership in June and they replaced the aux battery. Since June it has only worked once and it was 2 weeks ago for no reason (short trip and no different driving habits during the...

Looking fo someone who want to sell their new in box OEM soft top with tinted windows (part #82215614). Looking around SC, NC, Georgia areas. Thanks!