Did not really have to the first time, thankfully, as that was the right thing for the dealer to do. Although this time, I am in agreement with you. The only thing to make me whole at this point, knowing what I know now, is to replace the top YET AGAIN and let me fix the problem MYSELF which...
Unfortunately, that wasn't the full story. The nightmare continues. Anyone should think twice about having this warranty repair done. Be forewarned and forearmed.
When I went to pick it up i could clearly see that they had tried to cover up the carnage inflicted to the hardtop itself. Both...
Does
Would maximum care cover the hardtop leaking from the top frame of the rear window or would they claim glass isn't covered even though there is nothing wrong with the glass itself?
Happened to me on the first fill up after taking delivery. Was the same Shell station and pumps I have used regularly. I had seen this thread before so I went here purposely because they have the SLOWEST pumps I have ever used but it still burped. It has never happened since even after...
Contact Us - Reimbursement Form (chrysler.com)
Just logged into the owners portal to see if the recall had showed up yet for me. It had but I also noticed this reimbursement link. I would say worth a try to see if you can get compensated for fixing their issue.
Well here we go again....
My build order was delayed for the initial "remedy" which was to try and "resolve" or cover up a physical defect/design inadequacy (time will tell which it really is) with software code. Interested to see the approach this time.
In my opinion that job is unacceptable and you should definitely not be satisfied. Sorry for your situation and I hope you are able to get it sorted out.
Was finally able to get mine into the dealer on Friday. They confirmed the leak and are ordering the replacement back glass assembly and will have a local glass company swap it out. Going to inquire about having them use some trim moulding to help when the frame ends up cracking again.
Purchased my custom order Mojave from Travis in June '21. This was by far the best auto purchase process I have ever had. No nonsense, no surprises. Travis says what he does and does exactly what he says he will do. A true professional. My next purchase will be from him without a doubt.
Add me to the list for this issue. '21 JTM build date 5/21. Just discovered today while vacuuming the carpets so not sure how long this has been going on. Removed the rear all weather mats and the left side had all sorts of moisture on the bottom and the carper was damp. A quick dousing with...
Happened to me once. Puzzled me for a bit though. It is just because it didn't latch all the way. I can replicate now at will if not enough pressure is applied at close. I have factory bedliner and Mopar hard tonneau.
Thanks for the reply. Definitely going to bring it up when I next bring it next. I had not seen anything on JT owners complaining about this issue and I thought it had been addressed and taken care of.... But apparently it has not.
Has anyone noticed any discoloration of the paint in the fender and grille areas? I have started to notice this occurring on mine. Can be seen seen most prominently on the driver side fender and to a lesser extent on passenger side fender and top front driver side grille.
Not my pics and my...