For the record, the dealer later decided they would give me a loaner for the duration of the repair. It appears that my call to my salesman helped and he had gone down to service and talked to them. A salesperson has a lot at stake when a new vehicle he sells breaks down and is undriveable for...
Yes, a very good example, they may have had a satisfaction guarantee but anyone going into one of their stores over the last 30 years, knows they treated their customers like shit. Bankrupt and gone, none too soon. There is a big difference between a guarantee and a company philosophy from the...
This post was not written to complain about my wife or to bash American made vehicles, itās about whether or not I can trust my gladiator in the future when and if it gets fixed. I appreciate everyoneās comments and suggestions.
As far as to what anyone at the dealership can and cannot do, Iām...
I must confess that I wasnāt being nagged by my wife, I agreed with her. We own a cabin 250 miles away in the hill country and getting stranded on a back road there is a very big deal. There I was on a deserted gravel road, you could lay down and take a nap and never get run over. I had parked...
Good points about my wife, except that I believe sheās right in most ways, otherwise we would have had words. Will I ever feel comfortable driving a truck that left me stranded on a back road and under 18,000 miles on it? Iāve never bought a new vehicle before that did that. iāve always...
My wife has weighed in already, āI told you so!ā She seemed to like my new Gladiator 11 months ago when I bought it, she really enjoyed driving the back roads with me with the tops and doors off. She was even sympathetic at first when I called to tell her the gladiator was broken down and I...