You already sound better than the other $hit company (Archtype Racing) that stole money from 100's of Jeepers. Hopefully your customer service is top notch, because I will never deal with another company like archtype. I am definitely interested.
I ordered a set of stirrups for my Gladiator on April 20th and have not received anything yet also. I have sent about 5 messages with no replies. The owner of this company seems like a huge asshole after reading his remarks on BBB and Google reviews. I am currently dealing with my bank to try...