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  1. Off road pages will not work

    I always had all three. The problem is the Offroad Pages icon was grayed out and would not work before the update. After the update all three started working as designed and have since. I contacted UConnect Support/Jeep Connect and they opened a ticket for the repair. The contact info I have...
  2. Off road pages will not work

    This is the only ā€˜version’ info I could find. Hope it helps. Build number: FCA-MY24.U33.43-PROD
  3. Off road pages will not work

    Looks like an update got pushed to my Gladiator sometime last week or this morning. Off-road Pages is working again. šŸ¤—
  4. Off road pages will not work

    I received two calls this past week from customer support. The first one said no progress has been made but during the discussion he told me the list is growing with owners experiencing the same issue so he hopes a fix is coming. For the second call he said an update got pushed and they wanted...
  5. Off road pages will not work

    Another update… I received the following today and it reads, ā€œHello I am reaching out to keep you up to date with the current case status. There are no new updates on your case at this time, we are still working on the new coding and are awaiting further progress in the creation of the...
  6. Off road pages will not work

    I received another call yesterday while out running errands in my Gladiator from the UConnect customer service rep for my case. He said the software engineers narrowed down the issue between two different software versions of Offroad+. They rolled out a fix for one of the two. He wanted to know...
  7. Off road pages will not work

    I got a call today from the UConnect person assigned to my case. He wanted me to know they isolated the problem with certain model years, and within given model years, those likely effected by the update. There is still no fix but they've narrowed the field and they are trying to see why all are...
  8. Off road pages will not work

    Nope - every week I receive the same email as I quoted previously. This isn’t a big deal in the grand scheme of things but I have this issue with stuff that I own with features sold as benefits only to have them not work.
  9. Bulletpoint phone mount - driver vs passenger side

    Excellent. I have the iPhone Pro and my wife has the iPhone Pro Max and they never move, on or off road. Not a bit.
  10. Off road pages will not work

    Update - I received an update by email yesterday. For those experiencing this issue but have not opened a trouble ticket, I’ve included the pertinent details below for your situational awareness. ā€œHello I am reaching out to keep you up to date with the current case status. There are no new...
  11. Off road pages will not work

    My icon is on screen but greyed out. The OffRoad icon is present but greyed out and does not work. It is the only thing not working so while not a big deal, it is annoying and I would like it working like it did before the software update. Cellular coverage is great where I park and live, the...
  12. Off road pages will not work

    Cell coverage is not a problem for my situation and it was never slow, when it did work. It just stopped working entirely.
  13. Off road pages will not work

    Thanks but there is already an open case. I was being kept, sorta, up to date but I’ve heard nothing for a while (weeks). Probably because nothing has been accomplished by the software team.
  14. Off road pages will not work

    Update - No change to Off-road Pages not working and since the last update above I have not heard from UConnect again. I hope they are still trying to clean up whatever happened in the last software update. I also hope their end of communicating with me isn’t a bad sign. Thankfully this issue...
  15. Bug Deflector (Installed)

    I like the look. It matches and ties in the black accents of the hood and the front fenders. That said, I got it more to protect the leading edge of the hood against road debris and bugs when flat towing behind our motorhome. For that it works.
  16. Off road pages will not work

    Another update - It has been a slow process but I have received two weekly updates by email. Both say the same thing... "Thank you for allowing Jeep Connect an opportunity to address your inquiry. Your satisfaction is very important to us. Hello I am reaching out to keep you up to date with...
  17. Disable horn when leaving vehicle

    Our Ford F150 does it and it always annoyed me. Imagine my surprise when I got the Gladiator and it does it too but takes it to higher annoying level. I got in the habit of leaving the keys inside if I need to leave the vehicle running with the Ford so now I do it with the Jeep as well. For...
  18. Off road pages will not work

    Update - I haven't heard anything since my discussion with the support person assigned to my case. He told me that he would get back in touch in 24-48 hrs but that didn't happen. So, I tried contacting him by email (twice) and by phone. Nothing heard. I understand that the last software update...
  19. Off road pages will not work

    I called UConnect earlier today. We talked/walked through a lot of settings and did multiple resets but no joy. The trouble ticket is getting kicked up a level. I'm waiting for a call so we'll see. I'll post the relevant solution to my problem once we figure it out.
  20. Off road pages will not work

    Yup. I have the icon on the screen but it does nothing…touching it does not bring the Off-road Pages up. I’ve reset the system several times over the past few weeks but nothing has worked. Is it the end of the world, no, but I want things that are meant to work to work.




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