BrunoMiranda

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Bruno
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I just placed an order for a Bak Revolver 4Xs by callign the Bakflip website. The guy I spoke with told me they would offer a discount for the JTforum. While I'm extremely appreciative, I'm confused as to why he said that for the JTforum group the product will ship in 4-6 weeks and if I try to place an order online it says it will arrive between Sep 23rd - 28th. I asked if he knew why was that and he said "that's what the jtforum guy told me". Any advise on this? (I also havent received a confirmation order but already see a pending charge on my account)
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Right now the X4s are taking about 4-6 weeks to ship out, this doesn't have anything to do with being forum orders only. The times on our site are averages for that manufacturer, not the particular item, I always provide the longest leads times I have seen so that when you are checking out with a rep we are not setting inaccurate expectations. When you call, chat, or reach out to me directly if the specific item you are inquiring about is not in stock we give the most accurate lead time per historical data, not the website's figures. Now, this product may ship out in a quicker time than quoted but I have no way of fully guaranteeing that as it all falls into where BAK is at with production. All these covers that are not in stock with us 9/10 times have to be built to order. We just try to set the most accurate expectation.

I try to always tell people that these may ship sooner than predicted but cannot fully guarantee that. My thought process behind this is if I tell you the 4-6 weeks, which is what I personally have seen in some cases, and the cover ships within 2-3 weeks you will be a lot happier than just going off of what the website has quoted and then not receiving it till 2-3 weeks later.
 

BrunoMiranda

Member
First Name
Bruno
Joined
Sep 3, 2020
Messages
6
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1
Location
Austin, TX
Vehicle(s)
Jeep Gladiator Mojave
Right now the X4s are taking about 4-6 weeks to ship out, this doesn't have anything to do with being forum orders only. The times on our site are averages for that manufacturer, not the particular item, I always provide the longest leads times I have seen so that when you are checking out with a rep we are not setting inaccurate expectations. When you call, chat, or reach out to me directly if the specific item you are inquiring about is not in stock we give the most accurate lead time per historical data, not the website's figures. Now, this product may ship out in a quicker time than quoted but I have no way of fully guaranteeing that as it all falls into where BAK is at with production. All these covers that are not in stock with us 9/10 times have to be built to order. We just try to set the most accurate expectation.

I try to always tell people that these may ship sooner than predicted but cannot fully guarantee that. My thought process behind this is if I tell you the 4-6 weeks, which is what I personally have seen in some cases, and the cover ships within 2-3 weeks you will be a lot happier than just going off of what the website has quoted and then not receiving it till 2-3 weeks later.
I get it, makes sense. I definitely rather have an accurate shipping date than having you telling me that I would get it in 10 days and 2 months later the item is not here like it happened to me with Rugged Ridge until I canceled the order.
I placed my order on 9/14, it's been two weeks and the status still says Pending. I'm hopping to have it by the end of October or I might have to go with a different one since I have a trip in November.
 
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RealTruck

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I get it, makes sense. I definitely rather have an accurate shipping date than having you telling me that I would get it in 10 days and 2 months later the item is not here like it happened to me with Rugged Ridge until I canceled the order.
I placed my order on 9/14, it's been two weeks and the status still says Pending. I'm hopping to have it by the end of October or I might have to go with a different one since I have a trip in November.

For example, I have a customer that ordered on the 13th, just called BAK with his info and they said they are currently at about 20 business days. So by that information I predict yours will be about the same, in a weeks time shoot me a PM and I will personally reach out to BAK and get you an update!
 
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