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Back Up Camera stopped working

Toolguy

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The back up camera on my 2020 Gladiator just stopped working yesterday. All I get is a message stating it is unavailable. Anyone else?
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Rokon

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Uconnect may have been downloading the new software for the recent recall on the backup camera.
 
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Toolguy

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Uconnect may have been downloading the new software for the recent recall on the backup camera.
Any idea how long I should wait before taking it in?
 

Rokon

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It should take care of itself. Can't really say how long it takes to download though.
 

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Rokon

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I never had an issue with my rear camera. Got the recall notice in the mail the other day. Went out and messed with the Uconnect admittedly not knowing what I was doing.
Think I gave up with a swirling icon showing and shutoff the ignition. About an hour later I left for work and leaving my driveway the backup screen was blue with a ā€œcamera unavailableā€ message. 8 hours later drove home and all was well with the camera.
Apparently it takes 8 hours or less for the voodoo black magic to work........ I ain't no expert.......
 
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How do you get your UConnect to automatically download the software update?
 

Mr._Bill

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How do you get your UConnect to automatically download the software update?
It's automatic, but depends on the AT&T cellular coverage. You just have to wait for it to sync up with the FCA mothership. It could be anywhere from a few days to a few months. There's a link on the website for firmware updates that can be loaded by USB, but it may take a while for them to show up there. There can also be a trip to the dealer to have it loaded.
 
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It's automatic, but depends on the AT&T cellular coverage. You just have to wait for it to sync up with the FCA mothership. It could be anywhere from a few days to a few months. There's a link on the website for firmware updates that can be loaded by USB, but it may take a while for them to show up there. There can also be a trip to the dealer to have it loaded.
Iā€™ll avoid the dealership, that way I donā€™t have to remove my Tazer.
 

JeepCares

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The back up camera on my 2020 Gladiator just stopped working yesterday. All I get is a message stating it is unavailable. Anyone else?
Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
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ERMedic777

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both front and rear cams quit working about a week ago, pulled the fuse and reset the radio with no changes. Just the blue screen of death with a message camera system is unavailable. Going to the dealership tomorrow will let ya know what they have to say.
 

JeepCares

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both front and rear cams quit working about a week ago, pulled the fuse and reset the radio with no changes. Just the blue screen of death with a message camera system is unavailable. Going to the dealership tomorrow will let ya know what they have to say.
Please let me know if you need any additional assistance. We're always available via private message.

Alison
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ERMedic777

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Please let me know if you need any additional assistance. We're always available via private message.

Alison
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Took it to the Dealership On Wednesday, they did the firmware update and the recall for the rear cam and still no luck. The reflashed everything with no luck. They have ordered a new radio head unit and waiting for that to come in and be installed.
 

JeepCares

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Took it to the Dealership On Wednesday, they did the firmware update and the recall for the rear cam and still no luck. The reflashed everything with no luck. They have ordered a new radio head unit and waiting for that to come in and be installed.
I'm sorry to hear they weren't able to fix your concern with an update. Please let me know if you'd like an additional level of assistance during this time. I would be happy to open a case for you.

Alison
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Toolguy

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Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
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Took it to the dealer and they told me that they believe whoever put the coating in the bed cause the wiring to work it way out.
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