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Backup Camera Stopped working

cwieland

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Today the backup camera stopped working. It goes to a black screen with an "x" in the upper left corner and says enlarge by it. No display all black and the x does nothing.

Any ideas? has anyone else had this issue?
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JeepCares

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Today the backup camera stopped working. It goes to a black screen with an "x" in the upper left corner and says enlarge by it. No display all black and the x does nothing.

Any ideas? has anyone else had this issue?
Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
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Today the backup camera stopped working. It goes to a black screen with an "x" in the upper left corner and says enlarge by it. No display all black and the x does nothing.

Any ideas? has anyone else had this issue?

Mine did the same thing 2 days ago... I restarted the truck and checked the software version it was up to date ...3 hours later it worked hmmmm.....
 

BlueTurfJT

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Same. Iā€™ve experienced this twice. I just ignored it for the current ride and it fixed itself by the next time I needed to go somewhere.
 

kahuna357

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Today the backup camera stopped working. It goes to a black screen with an "x" in the upper left corner and says enlarge by it. No display all black and the x does nothing.

Any ideas? has anyone else had this issue?
Had this happen also. First time was about a week after I bought the Treep home, it started working the next day. This morning got in and it happened again.

@JeepCares
 

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JeepCares

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Mine did the same thing 2 days ago... I restarted the truck and checked the software version it was up to date ...3 hours later it worked hmmmm.....
Same. Iā€™ve experienced this twice. I just ignored it for the current ride and it fixed itself by the next time I needed to go somewhere.
Had this happen also. First time was about a week after I bought the Treep home, it started working the next day. This morning got in and it happened again.

@JeepCares
We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
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Gijohn96

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My back-up camera stopped working on my way home today.
Dealership will look at it Monday morning. After the issues with the last Gladiator, I think they are treating me with kid gloves.
 

Rainman519

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Not on my JT , but previous Ram had the issue, typically after it got wet. Removed cover on tailgate and dried it with compressed air and it would work for a while, but ultimately dealer replaced the camera. Related because I believe both JT and Ram used the same camera.
 

TomL23

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I'm experiencing similar problems. Anyone find a solution yet?
 

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JeepCares

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I'm experiencing similar problems. Anyone find a solution yet?
I'm very sorry to hear this. Have you had a case open for this concern? If not, I would be happy to help! Please send us a private message.

Alison
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jonesjoshua33

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I have the same issue on mine, (2021 80th anniversary) I've already went to the dealer twice. They have ordered a new camera for it.
 

JeepCares

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I have the same issue on mine, (2021 80th anniversary) I've already went to the dealer twice. They have ordered a new camera for it.
Please let me know if your dealership is able to assist you. If not, I would be happy to get a case open for you!

Alison
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gryffinn

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This just started today on mine. Black screen. Have had vehicle for a week. Not cool.
 

LancGladiatorGuy

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Had this happen tonight for the first time. Blue screen and skipping audio. Had something similar in my JL and it usually resolves itself, hoping for the same here.
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