"Certified" Experience, a Bit of a Joke

[agoldxj]

Yes we have to follow what the warranty lays out. It’s very frustrating knowing what needs to be done to get the customers their vehicles back but we have to play the game. I just got a warranty valve body in last week that we ordered in June, customer had already traded the truck in months ago.

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[AstroZombie]

Certified means they certify that it is used and nothing else.

 

[legacy_etu]

Well, haven't bought "Used" from my Jeep dealer but they have been very sloppy like, leaving new 10mm sockets and wrenches in my engine bay (thanks), forgetting to connect battery terminals (that's OK, I've got a wrench for that!), forgetting to put the coolant cap back on all the way creating a bit of steam show in a parking lot.....taking the air filter out and showing me it's dirty and they need to replace it for $80 but Ooops, they don't have any so we'll just "blow it off" and then not replace all the screws for the cover...these are ALL SEPARATE TIMES....not just once. Presently in a situation with BMW dealer with a "Certified Used" (I told her not to buy it) and it has been in the shop more than the driveway over the past 3 months, heck, I even put new break pads on already. I think they have ALL gone to crap except a very few, not close to me at least.

You FOUND a 10 mm socket?! Impossible. Everyone knows they only get lost.

 

[STACHES]

You FOUND a 10 mm socket?! Impossible. Everyone knows they only get lost.

When eBay Motors was new they were handing these out at Speedweek. I already lost them all

 

[AstroZombie]

When eBay Motors was new they were handing these out at Speedweek. I already lost them all

Dr. Deep Socket hmmmmm.............................

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