I tell you what every time I've called in to jcr everybody has been very helpful. I had initial questions and did speak with someone yesterday on the phone about the modification to the new versions. You will definitely see me as a repeat customer as I'm very happy with the quality so far. Looking forward to seeing how well the racks last under the weather.All of the engineering has been fixed for that issues, so any rack shipping now will be good. If anyone has this issue on a previous rack install, please just let us know and we will get it handled.