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Jeep Configurator Colors(Poll Inside)

Is it reasonable to expect the online configurator to represent the actual color of the vehicle?


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NaughtyGeek

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So Gator has stirred up a bit of controversy and several people have implied that expecting Jeep's website to accurately depict the color of the vehicles they're selling is somehow foolish. Personally, I buy the majority of products in my house online and have come to expect an accurate representation when I view those products online. If I order a black bumper from Quadratech it better be black and I don't believe I'm in the minority on this. But maybe I bumped my head so y'all weigh in.
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LongTimeListener

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Gator looks exactly like it does in the brochure and the Wayout concept. I guess people never checked those before they ordered? Madness. I did a ton of diligence on Punk’n before ordering.
 

ShadowsPapa

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As a former IT specialist - in multiple businesses, having handled hundreds if not thousands of computer and server setups as well as thousands of monitors - I can tell you no - there's no way in the world for a site to ensure that what YOU see on YOUR screen is the same as they publish. It isn't possible You may have your settings tweaked such as the most basic, brightness and/or contrast, or perhaps you are using using a different color file - that helps match a display to a printer among other things, or have one of the utilities that reduces blue light at certain times of day.
For the drafts people, the publishing team, among others, we had to use special files to tweak the display to get things to match as exact as possible to corporate colors, among other things. We had systems with multiple displays and it was amazing how often an app or item would be dragged from one screen to the other - and wow, look at that - they look more greenish now than over here...........
It's not possible, technically, it can't happen.

You can't use black as an example - well, not really. Black isn't necessarily black. I have struggled with that having a car that has the "Sport" package - the camera can change how things look, my phone does better than a Samsung dedicated camera, different lights matter - does the room have 5,000K lights or 4,000K lights? Or something else? My windshield trim, bumpers, sunroof trim, fender flares, among other things, all black - but I have to match the black I used last time...
White is worse - white isn't white.
I've painted and touched up cars over the years - some colors are worse than others - red is really tough to match but white can be a pain as well. I can show where my SX4 was touched up after only two years - by the same shop using the same paint and same formula - but I can tell.........
Computer screens stink at color matching, paper is almost as bad, even in person, viewing a vehicle or something else in sunlight compared to the sodium HID lights in some buildings can totally change how a color looks.
Interested in a specific color? Make sure you see it inside, outside, and at various angles and times of day but never buy color based on a computer screen. My wife is a big-time pro quilter and wow, have there been issues there. Fabrics really hard to get right via camera with certain fabrics.
 

ShadowsPapa

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Here's an example of why one can't even say "black should be black" - check out the black on my baby Eagle - it's all BLACK - right? And yet don't the Jeep door handles, the locks, look darker than the belt-line trim on the top of the door? What about the mirrors compared to other black items. It's all black............ but............ what if you were expecting the really DEEP black look of the lock or door handle, and got the look of the door trim and yet it's all black. The paint used on each was "black". The B-pillar trim is powder coated - black, and yet it looks different than some of the other black.

Some of this is the camera - some is the lighting, or the angles of the item to the camera. Some is sheen - flat, semi-flat, satin, semi-gloss, gloss and so on. But it's all black.
l-door-handle.jpg
 

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Oilburner

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Seeing is Believing.
I won't order until I see the color I want 'for Realz' on the dealer lot on a similar vehicle -
 

futzin'

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You guys are correct in stating that various monitors will display various hues. But incorrect if you think that's why Gator (and Hydro) look different in person than on the configurator. These are the only two colors being disputed, so to speak. Jeep simply didn't accurately display these colors in that tool. However strongly you feel about it is up to you . . .
 

ShadowsPapa

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That's in part due to the fact that some colors are just that much harder to represent accurately on a screen. I can attest to that as a former webmaster for a quilt shop trying to display fabric. Some are harder, some are easier. To order based only on a screen pic isn't wise for such a big item. Paint for your bathroom, maybe, but really for a car or truck?
Nope - when the dealer called and said he had both the blue and orange- we drove over there and looked at them on a clear day.
 

ShadowsPapa

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Gator looks exactly like it does in the brochure and the Wayout concept. I guess people never checked those before they ordered? Madness. I did a ton of diligence on Punk’n before ordering.
As did I - my wife and I both won't buy a big item until we see the color on the same vehicle or one just like it. (truck to truck, not truck to motorcycle, etc.)
Some colors just are easier to accurately represent. Been that road, too. Some are a lot harder to get to come out accurately.
When I take pics of my wife's work - there are certain combinations that even drive a very expensive digital camera bonkers. In fact, some cameras will insert lines between the two patches of color that is a totally different color. Some colors next to each other are very difficult to photograph.
For all we know they tried like heck to get it right and found it very difficult - then made worse by how CERTAIN COLORS display on computer screens. And - the brain changes things, too - reality exists in the brain and if something seems off, it will fill in blanks or make changes based on experiences.
It's just too complex to get all colors to look the same to all people and over various media. Paint - good grief - we painted two rooms this summer, complete remodel. We got tons of paint chips - color chips, from big name companies - and thought hey, we'll do this color or that color - and then when we got the samples, things looked off. One was a blue I wanted, my wife said too dark so we had it toned down, the sample of the wall we painted looked too light for me - but my wife said it was fine. Then we painted the whole room with the EXACT SAME paint out of the can - it looks a lot darker now with the whole room painted. There's explanations for that - the eye was using surrounding colors to compensate and fill in blanks. Now the whole room is painted, there's no other surrounding color - so the exact same paint on the same walls looks darker than it did when only a few inches were painted.
Only judge by seeing in person.
Waaay too many variables.
 

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DamonC64

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it doesn't display Gator or Hydro accurately, that's for sure. When it comes to Gator it shows it a few shades darker than the actual color which is a game changer. It's like going from the tuff, dark top of the gator to the soft underbelly. Yup, you all are getting the underbelly color :asshat:.

I personally would love to see a color a few shades darker than the configurator and in a metallic :rock:

Gator.jpg
 
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Oilburner

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it doesn't display Gator or Hydro accurately, that's for sure.
They seem reasonably close in this comparison (to me). Seems the Gator color does some major 'flip-flopping' with direct/indirect light.

Gator1.PNG


Gator3.PNG
 

DamonC64

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They seem reasonably close in this comparison (to me). Seems the Gator color does some major 'flip-flopping' with direct/indirect light.
As would any color, take a picture of the other side of that truck and you would swear they weren't the same truck. Kind of drives home the point that you shouldn't order a truck based solely on what you see in the configurator.
 

DamonC64

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What I don't understand is why people are upset that the actual color isn't the same as the configurator when the Wayout concept vehicle was out way before they could order Gator. Why would you look at the configurator color when you can clearly see what it looks like on the concept that is photographed in optimum lighting conditions??
 

ShadowsPapa

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it doesn't display Gator or Hydro accurately, that's for sure. When it comes to Gator it shows it a few shades darker than the actual color which is a game changer. It like going from the tuff, dark top of the gator to the soft underbelly. Yup, you all are getting the underbelly color :asshat:.

I personally would love to see a color a few shades darker than the configurator and in a metallic :rock:

Gator.jpg
Easy to figure out, they couldn't get the damn gator to stay still long enough to take a sample of it - kept snapping at them. Darned things can be awfully uncooperative at times.
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