Sponsored

@JeepCares

cholly853

Member
First Name
Charles
Joined
Feb 11, 2024
Threads
2
Messages
19
Reaction score
0
Location
Gresham Oregon
Vehicle(s)
Jeep Gladiator Rubicon
Occupation
Retired
I need help with a gladiator rubicon that was delivered with scratches. The dealership has had it twice to fix them but yesterday when I went to pick it up the worst scratches were still there and they told me I was being ridiculous, and that they had dine enough. I have video, recordings and pictures of most of what went on. They are Gresham CDJR here in Gresham Oregon. There is very much more to this but I'd like to get a conversation going with Jeep Cares.
Sponsored

 

4xjeepr

Well-Known Member
First Name
DON
Joined
Aug 30, 2020
Threads
13
Messages
881
Reaction score
1,380
Location
Thomasville, NC
Vehicle(s)
20 Gladiator Sport, 06 Wrangler Unlimited Rubicon, 95 Wrangler Rio Grande
You can message @JeepCares here and they will be notified. They will ask you to send them a pm.
 

Gvsukids

Well-Known Member
First Name
Justin
Joined
Mar 7, 2020
Threads
26
Messages
5,839
Reaction score
5,523
Location
Grand Rapids
Website
www.youtube.com
Vehicle(s)
2020 Gladiator Sport S Max Tow
Occupation
Delivery Driver
I need help with a gladiator rubicon that was delivered with scratches. The dealership has had it twice to fix them but yesterday when I went to pick it up the worst scratches were still there and they told me I was being ridiculous, and that they had dine enough. I have video, recordings and pictures of most of what went on. They are Gresham CDJR here in Gresham Oregon. There is very much more to this but I'd like to get a conversation going with Jeep Cares.
You already started one thread, no need for a second one.
Contact them here, https://www.jeepgladiatorforum.com/forum/conversations/
 

Sponsored

Free2roam

Well-Known Member
First Name
Robert
Joined
Mar 1, 2021
Threads
29
Messages
4,293
Reaction score
8,308
Location
89521
Vehicle(s)
Gladiator
Occupation
Fabricator by trade/ Maintenance Mechanic
Just call them.
 

Free2roam

Well-Known Member
First Name
Robert
Joined
Mar 1, 2021
Threads
29
Messages
4,293
Reaction score
8,308
Location
89521
Vehicle(s)
Gladiator
Occupation
Fabricator by trade/ Maintenance Mechanic

HooliganActual

Well-Known Member
First Name
Robert
Joined
Jun 27, 2020
Threads
7
Messages
1,227
Reaction score
2,925
Location
10 miles from the Sun
Vehicle(s)
2020 Gladiator Rubicon
Occupation
Retired
@cholly853 I did read your other thread and even commented with the Oregon consumer protection law that would cover this BUT in all seriousness I think you need to ask yourself if the "juice is worth the squeeze" at this point.

You have every right to expect them to have delivered you a perfect vehicle for the price you paid, and I am in no way saying you aren't entitled to it and don't deserve it. With what you have briefly described as your situation with your wife's health, relocating, etc., you really need to take stock of what is important and maybe a few scratches don't really rise to the level of aggravation you are going through and will still go through trying to resolve this.

I wish you luck in getting this resolved.
 

Sponsored

Free2roam

Well-Known Member
First Name
Robert
Joined
Mar 1, 2021
Threads
29
Messages
4,293
Reaction score
8,308
Location
89521
Vehicle(s)
Gladiator
Occupation
Fabricator by trade/ Maintenance Mechanic
That's the customer care line I've used in the past for all of my issues
 

SightsOfIron

Well-Known Member
First Name
David
Joined
Nov 9, 2022
Threads
11
Messages
171
Reaction score
113
Location
Colorado
Vehicle(s)
JT Rubicon
I need help with a gladiator rubicon that was delivered with scratches. The dealership has had it twice to fix them but yesterday when I went to pick it up the worst scratches were still there and they told me I was being ridiculous, and that they had dine enough. I have video, recordings and pictures of most of what went on. They are Gresham CDJR here in Gresham Oregon. There is very much more to this but I'd like to get a conversation going with Jeep Cares.
That sucks! i hope jeep cares can help. Dealership sounds like a place to avoid
 

Hootbro

Well-Known Member
First Name
Don
Joined
Apr 13, 2019
Threads
49
Messages
7,614
Reaction score
13,737
Location
Delaware
Vehicle(s)
2025 Gladiator Sport
I've gotten no response from jeepcares whatsoever, so they must not care.
Yeah, you got to lower your expectation of what Jeep Cares does. At best, they will pass your info off to whomever they think internally should handle your issue. They will not drill down or follow up on your issues. They are like the front desk receptionist when you walk in a major office building, beyond that, worthless.

Their account here is also a open ended one in that you may not get the same person twice who logs in here and checks the messages.
Sponsored

 
 





Top