JT sitting for over a month:Front axle disconnect module gone

  1. El-Ta Jeep

    El-Ta Jeep New Member

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    Yassir
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    Front axle disconnect module gone, less than 5000 km on the Truck. Expected date of part to get in is late November. Jeep has been sitting at the dealership over a month already and can't be driven. Needless to say I'm completely disheartened right now. Can someone make me feel better about this, haha

    Anyone else with this issue?

    Absolutely loved my Rubicon until this happened
     
  2. pilotpat

    pilotpat Well-Known Member

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  3. JeepCares

    JeepCares Well-Known Member

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    Hi El-Ta Jeep,
    We're sorry to hear about your experience. If you continue to work with your dealer to address this, we suggest contacting Canadian Customer Care to have this documented. You may find their contact information by clicking on the following link and scrolling down to the "Canada" tab: https://www.fcagroup.com/en-US/footer/Pages/contacts.aspx.
    Alex
    Jeep Social Care Specialist
     
  4. OP
    OP
    El-Ta Jeep

    El-Ta Jeep New Member

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    Hi Alex,

    Thanks for your response. I have been in touch with them over the past several weeks, they have escalated the issue to try and expedite the part, unfortunately there are no updates with the expected date as of now being later November.
    Super frustrated obviously. Unsure why parts are not readily available. I could see a few weeks to a month tops, but over 3 months?
     
  5. ColoradoGlad

    ColoradoGlad Active Member

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    Not a good situation, but can't you still drive it without locking the axle(s) until the part arrives?
     
  6. BullDogge

    BullDogge Well-Known Member

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    Seriously? Not something that could be pulled from an idle JL and used? 3 months is unacceptable.
     
    El-Ta Jeep likes this.
  7. OP
    OP
    El-Ta Jeep

    El-Ta Jeep New Member

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    Yassir
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    Dealer told me it was unsafe to drive and won't let me take it off the lot
     
  8. OP
    OP
    El-Ta Jeep

    El-Ta Jeep New Member

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    Yassir
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    Never thought about that, I knew they wouldn't pull it off of another Gladiator, but the part is likely the same as the JL hey?
     
  9. mreloc

    mreloc Member

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    Is there not an equivalent lemon law in Canada? In the U.S. it would be purchased back after 30 days out of service.
     
  10. AggieJeep

    AggieJeep Well-Known Member

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    Mark
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    This depends on the state, not the same everywhere.
     
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  11. 5JeepsAz

    5JeepsAz Well-Known Member

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    Loaner of the same type?
     
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