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Motor Trend: 11 most reliable brands. Jeep just makes the cut, beating Honda.

ShadowsPapa

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Lexus is the luxury Toyota brand......... so it would be weird if one wasn't close to the other.
Dodge/Jeep same family, sharing a lot of the same engineering, engines and so on with some differences, so that makes sense they are close to each other.

Where's Ford?
Subaru?

Interesting to note is that 11, 10 and 9 all received a 190 score - so in effect, pretty much tied? You had to get to #8 to get a better score - which was 187 for #8
 

Marmaduke

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Lexus is the luxury Toyota brand......... so it would be weird if one wasn't close to the other.
Dodge/Jeep same family, sharing a lot of the same engineering, engines and so on with some differences, so that makes sense they are close to each other.

Where's Ford?
Subaru?

Interesting to note is that 11, 10 and 9 all received a 190 score - so in effect, pretty much tied? You had to get to #8 to get a better score - which was 187 for #8
While using many of the same parts, the assembly lines/factories are not always shared, but I think the biggest delta would be from the customer base.

People buying a Lexus, BMW, or Porsche are spending more money for a premium product and are more likely to complain when experiencing an issue. The fact that those are scoring higher in a self reported user metric is encouraging, in my opinion, for those brands.

Subaru recent quality is garbage. Having ditched a 2023 WRX (purchased brand new) this year for my 2023 Gladiator (also purchased new) I have been overall much happier with Jeep. I had to wait for the clutch recall and then the steering wheel was crooked… but my expectations were admittedly lower entering the Jeep family (whether justified or not). My WRX rattled more than a macarena inserted into the backside of a twerking Cardi B. I had it in the shop enough I eventually went through every model in loaner form and the build quality on all of them is absolutely atrocious. Misaligned trim, rattles, and infotainment issues abound….

Jeep is using a mostly perfected engine with an excellent transmission (in the auto, I find my manual to be “bleh”) on a body design that hasn’t changed much since WWII. I would hope they would be on lists like this. ?‍♂
 

PuddleJumper

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Personally not a fan of JD powers, Consumer Reports or any other pay to win reviewer. But all in all the list seems fair but a bit redundant as Lexus/Toyota and Jeep/dodge is essentially the same manufacturer. I will say however despite the apparent belief of the masses, Jeep is far more reliable than they are given credit for. Especially if in the case of designed use. Stock for stock a Jeep Wrangler/Gladiator will out perform and outlast its given competition when offroad, in my mind.
 

Wheelin98TJ

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Lexus is the luxury Toyota brand......... so it would be weird if one wasn't close to the other.
Dodge/Jeep same family, sharing a lot of the same engineering, engines and so on with some differences, so that makes sense they are close to each other.

Where's Ford?
Subaru?

Interesting to note is that 11, 10 and 9 all received a 190 score - so in effect, pretty much tied? You had to get to #8 to get a better score - which was 187 for #8
Chrysler is dead last on the list.
 

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ShadowsPapa

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Chrysler is dead last on the list.
Everything you see on the list is better than anything that's not on the list. In other words Jeep beat Ford and Subaru, for example.
Jeep may be at #11, but look at what didn't even make that list at all. Those are the worst ones.

This is sort of like being the top 11 out of 50 - better to be 11 than to be 50.
 

Rahkmalla

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When analyzing on a basis of lemons per new car sold, Honda is so far out in front that second place doesn't even deserve to stand on the podium. That's speaks to initial quality.

From an collective but anecdotal perspective, Honda are about equal with Toyota for being bulletproof. That speaks to longevity.

I love my Jeep, but I don't need JD "Give us money and we'll find a dataset that makes you rank highly" Powers to lie to make me feel better about my choice.

It's a Chrysler product with Fiat and now Peugeot bean counters weighing in. I'm not dense to what that means for the quality that makes it out the factory door to the consumer.
 

ShadowsPapa

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Amazing how there's so many incorrect assumptions on how market research works. Looks like everyone reads those "I hatexxxxxx" web sites.

The research is already there - if you rank high and want to brag, you have to pay to advertise that you ranked high. They don't tailor-make or tailor-find "data" to make you look good. If you suck, you won't be in the high rankings and it won't matter.
If it was as simple as paying for the right data to make things look good - the company with the most money to spend would always be on top. The research is done, the placings already determined.
They still research even if a company never ranks high and wants to pay to brag about it and use it in advertising. Some companies aren't showing great results not because of lack of paying - it's because they just plain suck.

I've been involved. The questions are very carefully worded to avoid people saying the vehicle has poor quality because the steering wheel is the wrong color or there aren't enough cup holders. They randomly choose owners from public records and boil it down to complaints about true quality issues for every 100 vehicles.
If you come out on top - you must pay to say "we came out on top" and use the licensed images.
You don't pay and say "please find results that make us look good". Too late for that- if you turned out looking bad, you got a bad score, tough.
 

Wheelin98TJ

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Everything you see on the list is better than anything that's not on the list. In other words Jeep beat Ford and Subaru, for example.
Jeep may be at #11, but look at what didn't even make that list at all. Those are the worst ones.

This is sort of like being the top 11 out of 50 - better to be 11 than to be 50.
We should examine the test a little bit so we know what the results mean.

The 2024 U.S. Vehicle Dependability Study is based on responses from 30,595 original owners of 2021 model-year vehicles after three years of ownership. This is stated here:

https://www.jdpower.com/business/press-releases/2024-us-vehicle-dependability-study-vds

And it appears they did not study all makes and models. There is a list of profiled brands here:

https://hub.jdpower.com/2024-vds-profiled

A quick review of their profiled brands shows all of them on their list except Maserati, Alfa Romeo, Jaguar, and Mitsubishi. I'm guessing those didn't make the list because not enough responses on them.
 

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I feel like Honda reliability started to go down when they started manufacturing the 1.5L turbos with the oil dilution problems.
 

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Rahkmalla

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Amazing how there's so many incorrect assumptions on how market research works
My opinions are based on the information given to me by my uncle who was the former chairman of the board of Gallup Polls and after a buyout and golden parachute launched his own boutique market research firm that at different times employed essentially my entire family. Now you can speak to the bias a market competitor may have but it shouldn't escape notice that my uncle's opinions on JD Power are not exactly unique. I've reviewed proposals for customized research and got many a lesson on the difference between selling your customer actual research vs selling them what they want to hear. Also lessons on how to spot people looking to buy results and how to direct their business to JD Power subtly.
 

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Personally not a fan of JD powers, Consumer Reports or any other pay to win reviewer. But all in all the list seems fair but a bit redundant as Lexus/Toyota and Jeep/dodge is essentially the same manufacturer. I will say however despite the apparent belief of the masses, Jeep is far more reliable than they are given credit for. Especially if in the case of designed use. Stock for stock a Jeep Wrangler/Gladiator will out perform and outlast its given competition when offroad, in my mind.
Consumer Reports is not pay to win, they are an independent agency and they buy all their own items to test. At least that's what they say in the magazine! ?
 
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Sweetums

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Consumer Reports is not pay to win, they are an independent agency and they buy all their own items to test. At least that's what they say in the magazine! ?
I gave up on CR for vehicles when they pitted a 4cyl TJ against a bunch of eco-hatchbacks because they all had two doors and four cylinders.
 

DarthAWM

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I gave up on CR for vehicles when they pitted a 4cyl TJ against a bunch of eco-hatchbacks because they all had two doors and four cylinders.
So they judged a fish on how well it could climb a tree
 
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Sweetums

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So they judged a fish on how well it could climb a tree
Exactly. They were looking for a reason to crap on Jeep so they pitted it against a Civic, Accent, and I forget what else they had in the comparison.
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