Off road pages disappeared

  1. camodog

    camodog Well-Known Member

    Vehicle(s):
    2020 Jeep Gladiator Rubicon
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    Denver
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    Was doing some light off-roading today and noticed that my off road pages application has disappeared from the infotainment screen. Anyone else have this problem?
     
  2. hjdca

    hjdca Well-Known Member

    First Name:
    Harry
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    Jeep Gladiator Rubicon manual Sting Ray Grey
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    Los Angeles
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    Yes, this has happened to me before.... or, they will show loading and never load... or, it's super slow to load.... Turn the Gladiator off and on again and it's fixed. Hopefully, there will be a dealer flash that fixes it..
     
  3. gmc1000_1965

    gmc1000_1965 Well-Known Member

    First Name:
    Drew
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    2020 Jeep Gladiator
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    Crestview FL
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    When I had my 18 Grand Cherokee the dealer told me that is an app like Sirius and is only included in the first year. Not sure that would be true.
     
  4. MACulberson

    MACulberson Well-Known Member

    First Name:
    Michael
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    2020 Jeep Gladiator Rubicon Launch Edition, 2018 Dodge Challenge Hellcat, 2016 Ford Mustang GT/CS
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    your dealer is a liar that should be exposed for his crimes.
     
  5. Mr._Bill

    Mr._Bill Well-Known Member

    First Name:
    Bill
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    2020 Jeep Gladiator Overland 2013 Nissan Leaf SV
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    It seems to need a little time to start up and load everything. I've had the pages not be there when trying to find them right after starting the truck, but if I wait a few minutes then they show up. I have had an occasional issue with the pages not loading, seeming like it was stuck, but then they work fine after turning the truck off and then starting again.
     
  6. JeepCares

    JeepCares Well-Known Member

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    JeepCares
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    Jeep Family
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    Customer Care
    We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

    Alison
    JeepCares
     
  7. OP
    OP
    camodog

    camodog Well-Known Member

    Vehicle(s):
    2020 Jeep Gladiator Rubicon
    Joined:
    Nov 7, 2017
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    Denver
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    Turning the truck off and on did not fix the issue. The truck is not a year old. I do have a subscription that is current.
    Another oddity, was my ACC and standard cruise control failed on me while I was driving and then fixed itself after I stopped for fuel.
     
  8. JeepCares

    JeepCares Well-Known Member

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    JeepCares
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    Hi camodog,
    I understand how this may be frustrating. If you continue to experience these concerns, we recommend a visit to your dealer. Feel free to send our team a PM for additional support during your service.

    Kathryn
    JeepCares
     
  9. cskleban

    cskleban New Member

    First Name:
    Corey
    Vehicle(s):
    2020 Jeep Gladiator LE Bright White
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    Concord, NC
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    Opened a customer assistance chat with FCA today since I have had the same problem for a couple months now. They said they were aware of the issue and there would be an over air update, but could not give a timeframe.
     
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