Off road pages disappeared

[MikeL73]

Anyone had issues of off road pages disappearing? Mine were coming and going, now for over a week they have disappeared and the dealership couldn’t figure what happened but have heard other ppl have had issues also.

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[Rusty PW]

Sometimes, the icon on the touch screen will take serval minutes before it shows up. And I can go to the off road pages. Never been long as your's.

 

[MikeL73]

Thanks for the reply, yes I’ve seen several post about it but no one still really know why mine have gone completely away

 

[HorsesRear]

It will come back.

 

[MikeL73]

I appreciate that, I hope so ,I know they are not necessary but I do find them helpful occasionally

 

[Reddog]

Anyone had issues of off road pages disappearing? Mine were coming and going, now for over a week they have disappeared and the dealership couldn’t figure what happened but have heard other ppl have had issues also.

Yes, sometimes it fails to load the ap quickly enough or just doesn't load it. This is what is commonly known as buying a $60K Plus vehicle with a Tandy Computer operating system. You have to pay at least $80K if you want an UpToDate system.

 

[MikeL73]

figures always trying to save a dollar should have payed more, but have a feeling it wouldn’t have helped

 

[ScottBeach]

Off road pages loaded fine for me this morning.

 

[Hootbro]

Had this issue a few times on my 2020 and 2022 Rubicon JT. If I got tired of waiting for it to come back, usually a factory reset of the personal settings in the head unit did the trick.

 

[MikeL73]

Had this issue a few times on my 2020 and 2022 Rubicon JT. If I got tired of waiting for it to come back, usually a factory reset of the personal settings in the head unit did the trick.

Ok thank you , I’ve tried resetting but still haven’t got any results so I’m not sure if I’m even doing it right or not

 

[Hootbro]

Do you by chance have a TAZER device installed?

 

[Mr._Bill]

Anyone had issues of off road pages disappearing? Mine were coming and going, now for over a week they have disappeared and the dealership couldn’t figure what happened but have heard other ppl have had issues also.

Have you made any electrical modifications to the truck?

Do you have any devices, like a Tazer, installed?

Do you use the remote services with a Sirius Guardian subscription?

How strong is the cellular reception in the area?

I would try a reboot of the truck.
Disconnect both batteries for about ten minutes and make sure there is no power in the cab. It can take up to 24 hours, and a few power cycles, for a full recovery.

 

[MikeL73]

Do you by chance have a TAZER device installed?

No

Have you made any electrical modifications to the truck?

Do you have any devices, like a Tazer, installed?

Do you use the remote services with a Sirius Guardian subscription?

How strong is the cellular reception in the area?

I would try a reboot of the truck.
Disconnect both batteries for about ten minutes and make sure there is no power in the cab. It can take up to 24 hours, and a few power cycles, for a full recovery.

no modifications just had it about a month, no devices,I live in town so pretty good reception,I’ll try that thanks

 

[Mr._Bill]

No

no modifications just had it about a month, no devices,I live in town so pretty good reception,I’ll try that thanks

If you have Remote Start with the phone app using Sirius Guardian, that would give you a good idea if there were any cellular connection issues.

Unless they have changed it, the head unit has to check in and verify your VIN is authorized before the Off Road Pages will work. That is done over the cellular connection, which is provided through AT&T. In areas with no AT&T service, it is handled through roaming agreements with other carriers. If there are issues with the cellular connection, it will cause problems with the Off Road Pages, and extend the recovery time after a system reboot.

If the problem still continues after a few days after a reboot, you will probably need to get the dealer involved. Their solution will likely be to replace the head unit.

 

[MikeL73]

If you have Remote Start with the phone app using Sirius Guardian, that would give you a good idea if there were any cellular connection issues.

Unless they have changed it, the head unit has to check in and verify your VIN is authorized before the Off Road Pages will work. That is done over the cellular connection, which is provided through AT&T. In areas with no AT&T service, it is handled through roaming agreements with other carriers. If there are issues with the cellular connection, it will cause problems with the Off Road Pages, and extend the recovery time after a system reboot.

If the problem still continues after a few days after a reboot, you will probably need to get the dealer involved. Their solution will likely be to replace the head unit.

Ok thanks I do have remote start but haven’t had any issues with it

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