Rokblokz phone number? Front flaps dont fit and I am not happy

[Mr.Spradlin]

Who has a phone number for Rokblokz
Front flaps dont fit and I am not happy

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[Pat2Alaska]

Who has a phone number for Rokblokz
Front flaps dont fit and I am not happy

Can you post a picture? I've had two different sets of fronts and they fit perfectly both times.

 

[Mr.Spradlin]

I have stopped dealing with them for the day!
I have an Overland and NONE of the holes line up. Had to mill out the rear brackets to even use the bolts they sent. Pretty sad

 

[Delhux]

Who has a phone number for Rokblokz
Front flaps dont fit and I am not happy

I think they are online only.

https://rokblokz.com/pages/contact-us

Or just share some pictures here. I know I had to watch the installation video to make sense of their installation instructions.

 

[johnparjr]

Have had two sets with no issues and they respond pretty quickly when I contacted them about ordering questions years ago

 

[Mr.Spradlin]

Nothing lines up
1/4” off here and there. Not worth the $$$ in my eyes right now

 

[tjbrown23]

Not going to lie the install was difficult, the directions were not clear at all and pictures didn't help a bit. I pulled info from multiple videos online of the install and had some difficulty lining up the holes and bolts. Super frustrating but they are worth the money and trouble.

 

[MrZappo]

I have stopped dealing with them for the day!
I have an Overland and NONE of the holes line up. Had to mill out the rear brackets to even use the bolts they sent. Pretty sad

Mine fit perfectly (literally).

The product is actually very good ...

Either:
1) They sent the wrong ones
2) Your model truck is not one they have engineered to before (unlikely)
3) You are doing something wrong

Mistakes happen. Why not drop them a note and give them a chance to rectify the situation before telling us how much they suck ?

They have a good reputation from a product and support standpoint ... Give it a minute ...

Also, ya might want to step back and avoid "milling out stuff" until you certain about the install procedure ...

 

[Levi.Butler]

We've definitely got a Karen on our hands here...

Take a deep breath and think through and devise a solution to the issue at hand. It's not a big deal.

 

[KurtP]

im having a hard time understanding how you have the mechanical skills to mill something but cant screw pre drilled holes of mud flaps into pre drilled holes on the vehicle. If the holes on the flaps are off, you be able to heat gun a new hole through the plastic in about 30 seconds a flap. My guess is you dont have the flap lined up correctly on the fender.

the amount of time you spent whining in this thread you could have posted pics, had someone here get you sorted out, and been on your way. I did mine last night in 20-30min. Its not hard at all.

 

[Mr.Spradlin]

We've definitely got a Karen on our hands here...

Take a deep breath and think through and devise a solution to the issue at hand. It's not a big deal.

Nice to meet you.
I dont like spending $$$ on things I have to re-do to make them fit. If I wanted to do that I would have just made them. Free time to me is limited.

the issue is the holes, slots are off. Had to already fix the rear brackets by re-milling the slots to fit the hardware they sent with it. Pretty big over site right there. Now I am dealing with the fronts.

 

[MrZappo]

Nice to meet you.
I dont like spending $$$ on things I have to re-do to make them fit. If I wanted to do that I would have just made them. Free time to me is limited.

the issue is the holes, slots are off. Had to already fix the rear brackets by re-milling the slots to fit the hardware they sent with it. Pretty big over site right there. Now I am dealing with the fronts.

My fronts went on in 10 Minutes ...

If your fronts require "dealing with" then something is wrong somewhere ...

Have you emailed the vendor ? What did they say ?

Will you post up some pics so we can help or just complain ?

 

[CerOf]

Yeah, I spend $$ on something, I want it to line up and work.

Having to modifying a part to fit isn’t my thing anymore. It should fit properly out of the box or have advice that modification may be necessary. If modification is necessary, I’d likely pass. I have enough things to problem solve IRL that I don’t want other troubles.

 

[Delhux]

I definitely had a hard time with the install, the instructions contained references to things that I couldn’t make sense of (video helped quite a bit).

For the fronts, I remember the flaps did have to “curve” a bit in order to install correctly.

Also, on my Overland, I followed the “optional” directions in step 4:

Those brass clips—instead of attaching them to the flaps, I attached them to the plastic tabs that stuck down behind the plastic wheel well liner. Then, the thumb screws went through the liner, through the flaps, terminating in the brass clip which was mounted on the plastic tab from the vehicle (behind liner).

It all had to have a slight bend to make it work properly.

 

[Levi.Butler]

Nice to meet you.
I dont like spending $$$ on things I have to re-do to make them fit. If I wanted to do that I would have just made them. Free time to me is limited.

the issue is the holes, slots are off. Had to already fix the rear brackets by re-milling the slots to fit the hardware they sent with it. Pretty big over site right there. Now I am dealing with the fronts.

You legitimately could have been sent the wrong parts... reach out to the vendor/manufacturer and figure out the issue.

If they are wrong, get the correct ones.

If they are right and you need to modify them to make them work and you don't want to, get your money back and seek a different avenue.

No matter what you end up doing, getting on a forum and throwing a fit will not solve your issue. Relax man, they're just Jeep parts and it's not like there were a $20k set of axles or something.

You got this man... we've all got your back.

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