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Roof leak in back

mfran12345

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I have the three piece hard top and noticed a water leak behind the back seat today. It’s coming in from above the sliding window. I know the freedom panels sometimes leak if not seated properly. But I have heard of anything in the back yet. Anyone having a leak back there?

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JeepCares

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I have the three piece hard top and noticed a water leak behind the back seat today. It’s coming in from above the sliding window. I know the freedom panels sometimes leak if not seated properly. But I have heard of anything in the back yet. Anyone having a leak back there?

67325961-0909-448A-B970-7721261E0A68.jpeg
We're sorry to hear about your leak concern. If you are considering having your dealer take a closer look, please feel free to send our team a PM. We'd be happy to assist throughout your dealer visit.
Alex
JeepCares
 

DHP

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We're sorry to hear about your leak concern. If you are considering having your dealer take a closer look, please feel free to send our team a PM. We'd be happy to assist throughout your dealer visit.
Alex
JeepCares
I’m having the same issue. I scheduled an appointment for Jan 2nd. Any assistance you can offer with my dealer visit?
 
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mfran12345

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I’m having the same issue. I scheduled an appointment for Jan 2nd. Any assistance you can offer with my dealer visit?
I had my appointment today. They said they need to have the rear window resealed. A glass company is coming Thursday to do it. They need to remove the rear glass and then reseal it. I posted on a FB group about it and someone commented they had the same issue and they were told the rear window can’t be removed without breaking it. So that person is waiting for a rear window before they reseal it. My dealer didn’t say that when I asked so we will see.
 

DHP

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I had my appointment today. They said they need to have the rear window resealed. A glass company is coming Thursday to do it. They need to remove the rear glass and then reseal it. I posted on a FB group about it and someone commented they had the same issue and they were told the rear window can’t be removed without breaking it. So that person is waiting for a rear window before they reseal it. My dealer didn’t say that when I asked so we will see.

Ok thanks! Any cost to you from the dealership service department or glass company?
 

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JeepCares

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I’m having the same issue. I scheduled an appointment for Jan 2nd. Any assistance you can offer with my dealer visit?
Hi Heath,
We'd be happy to connect you with a Case Specialist. Feel free to send us a PM.
Alex
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mike1m

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I am having the same issue. Picked up my Overland a week ago and noticed it during the rain the other day. Service appointment is set but I hope I dont have to leave it there too long
 

JeepCares

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I am having the same issue. Picked up my Overland a week ago and noticed it during the rain the other day. Service appointment is set but I hope I dont have to leave it there too long
Please send us a PM if you would like us to escalate a case for additional support ahead of your appointment.

Darlene
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DHP

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Please send us a PM if you would like us to escalate a case for additional support ahead of your appointment.

Darlene
Jeep Cares
I’ll send over the info tomorrow. Appreciate the help!
 

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mfran12345

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The dealer wants to order me a new back window. The couldn’t get my window to seal correctly, it looks like there’s a defect in the glass. Waiting for a call back to see if FCA approves the order for a new window.
 

Gladiator Joe

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Same problem here. Just dropped off today. Dealer is going to try to reseal the glass; hopefully they don’t break it.
 

mike1m

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My dealer tried to reseal the glass. So after a week they are now ordering a whole new glass I think.
 

DHP

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Just dropped mine off today as well
 
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mfran12345

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Got the new window installed. No more leaking. They didn’t put the inside trim back up along the top. When I went to do it when I got home I realized they broke most of the plastic clips and it won’t stay up now. Must be why they didn’t put it back up. One more thing to deal with, but the leak is gone with the new window.
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