SmartCap
Peak Sponsor (Level 2)
- Joined
- Nov 19, 2019
- Threads
- 10
- Messages
- 258
- Reaction score
- 363
- Location
- Nevada
- Website
- www.smartcap.com
- Vehicle(s)
- Gladiator, Tacoma, Tundra, F Series, Silverado...
When we make statements on this forum, in emails, etc, the information we communicate is 100% accurate to what we know at the given time. We are in no way trying to mislead. As of a few days ago, there were shipments coming in approximately every 2 weeks. Then… yesterday we were informed of shipping changes. Two Ships that set sail weeks apart from one another are now estimated to arrive on the same day. That inventory will be available approximately around December 25th. The positive news is we still have a shipment that is set to come in early December that appears to be unhampered. Now, we have to caution you and say "fingers crossed!"Ordered mine July 10. Have communicated between RSI and my dealer. Despite the statement earlier on this thread that they were getting shipments in every two weeks for Gladiator caps, I was told today by RSI that a large shipment is expected December 25 and another one the week after that. So my new expected delivery date is now in January.
Given the statement before about shipments every two weeks, now being told no shipments until December 25, is anyone else getting frustrated? I wouldn’t mind if the original December date had been given, but there’s a clear difference in what’s being stated to customers.
Would love to hear as other people do get their caps.
Please know, we want you to have an awesome experience and are doing our very best to feed you accurate information as soon as we get it. Bear with us and we promise to keep you informed along the way. We are in this for the long haul and want to build lasting relationships with our customers.
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