Service DEF system see dealer warning message

[Whitejeeptj]

Still waiting on a diagnosis for mine after being at the dealer for one week already. They are replacing the back glass while it is there. I am not complaining .... yet!

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[mikestyle]

Same issue for me at 5000 KM. I cleared the codes 3 times with Jscan. After 30 min it would come back every time. That is until I towed 7000 pounds on a 3 hour trip pushing the truck really hard every opportunity I had. It has now been 3 weeks and code has not come back.

 

[iadslgladiator]

hopefully it was just a break-in gremlin and doesn't come back at some point. i can't say that i've worked mine over hard at all yet, however i certainly haven't babied it either.

it was about -10 real temp with -31 windchill this morning and no issues with mine. fingers crossed i'm in the clear.

 

[iadslgladiator]

Still waiting on a diagnosis for mine after being at the dealer for one week already. They are replacing the back glass while it is there. I am not complaining .... yet!

being at the dealer for a week doesn't sound that abnormal (unfortunately) however, being there for a week without a diagnosis sounds sketchy. i wouldn't let them sit on it without a diagnosis and plan of attack for much longer. odds are its sitting there not being thought about.......light a fire under them or take it to a dealer that can figure it out and fix it.

 

[Chuzzlewit]

White Jeep, I have rhe same issue with the exception of the message stating a max mile limit. 0 degrees out this morning, plugged block heater in 2 hours before starting at 10 degrees in the afternoon, and got the check engine light about 10 minutes into my drive. So with no mileage limit, I guess it's still OK to drive to dealer once I can get an appointment. I'm at 1700 miles and planning on going Don to the beaches in Alabama in two weeks. Hope they have a loaner with a nice trailer hitch if I can't get it back in time?

 

[Whitejeeptj]

White Jeep, I have rhe same issue with the exception of the message stating a max mile limit. 0 degrees out this morning, plugged block heater in 2 hours before starting at 10 degrees in the afternoon, and got the check engine light about 10 minutes into my drive. So with no mileage limit, I guess it's still OK to drive to dealer once I can get an appointment. I'm at 1700 miles and planning on going Don to the beaches in Alabama in two weeks. Hope they have a loaner with a nice trailer hitch if I can't get it back in time?

The dealer called me back late yesterday and the code has not returned! They drove it around 30 miles and no code.....They are keeping it a few more days to see if it returns. Weird stuff.

 

[Diesl Jp]

I too am a part of this club. At 2k miles, generated the "Service DEF System" message. Has stayed on until 140 miles later, then switched to the mileage count-down message. Calling the dealer on Monday. I'll share results as they occur.

 

[Chuzzlewit]

I too am a part of this club. At 2k miles, generated the "Service DEF System" message. Has stayed on until 140 miles later, then switched to the mileage count-down message. Calling the dealer on Monday. I'll share results as they occur.

Thanks for the update. I'm going to put mine on the engine block hater for 4 hours this morning and then start her up again and see want comes of it. No hope of miraculous repair as still 0 degrees this morning with minus 18 wind chill, so getting underneath to hit with a hair dryer on punp is out of the question for this 70 year old fart.

 

[The dude]

Mine has done this twice now. First time I cleared at end of the day and didn’t come back. Today it was 0 when started her up and didn’t come on til I went 15 miles. Going into dealer tomorrow for oil change wave. Will see what happens

 

[Chuzzlewit]

Mine has done this twice now. First time I cleared at end of the day and didn’t come back. Today it was 0 when started her up and didn’t come on til I went 15 miles. Going into dealer tomorrow for oil change wave. Will see what happens

OK, so there's hope?

 

[NvrWntr]

I’m back in the shop again after a repeat CEL and Service DEF, See Dealer message. I fired it in the morning and it idled for about 5min then about 8mi down the road on the way to work the light and message popped up. I got it in our heated shop for the day at work to let it thaw out which seemed to work out as the stored message went away on the way home but the CEL stayed on. I got it to the dealer the next day where it’s been since last Tuesday. They opened another case with the engineers to discuss def heater replacement, but no resolution as of yet. I’ve also since, completed the FCA quality survey online and have spoken with and opened a case with FCA and am awaiting a call Monday sometime.

 

[iadslgladiator]

Thats pretty much exactly what mine did. The dealer rushed it through the first time with no results but then the followup visit had it diagnosed the same day.
Let us know how the conversation with FCA goes.

 

[RavenMad]

Just Bought my new Diesel Gladiator a week ago, my only vehicle and wallaaaa. At 903 miles on the odometer I got the CEL and Service DEF, See Dealer message. Made it home and now have just over a 100 miles until it wont start. Great..... I commute about 150 miles every day, Cant be having these issues with a brand new vehicle.

 

[Jonny A]

I hate that you all are going through that pain in the ass. Such a nice promising platform. I hope it all gets ironed out.

 

[Diesel0828]

Just Bought my new Diesel Gladiator a week ago, my only vehicle and wallaaaa. At 903 miles on the odometer I got the CEL and Service DEF, See Dealer message. Made it home and now have just over a 100 miles until it wont start. Great..... I commute about 150 miles every day, Cant be having these issues with a brand new vehicle.

4800 miles. Exact same issue, just dropped it at the dealer. They must not have winter tested the diesel....

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