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SpecGate is likely a SCAM now!

iav8

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My beautiful bride placed an order on SpecGate’s website on December 4, trying to get my Gladiator a present for Christmas. She received the “Order Received” email and since then, nothing. No responses from customer support, no responses from DM’s on this forum, no shipping updates from the “Shop” app. I was really looking forward to the tailgate panel, looks like a good product, but this is beginning to feel like a SCAM on our community and on me specifically. Please tell me I’m wrong. At this point any communication from them would be a blessing.
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Jefe1018

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TheOpa

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I bought the spec gate and a couple of the accessories when they first posted in this forum. They were very quick to ship the products and were very helpful. I’m disappointed to hear something may have gone wrong for their business.
 

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RickF

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I ordered one in November and had it within a few days. They honored the freebies they had offered on this site and even changed the magnetic plate and the accessory tie down loops to red to match the trim on my Rubicon. I'm sorry to hear that you haven't had good service.
 

Thunderspud

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Nothing notable about my experience with them. Good or bad. I ordered back in September, though. Placed the order, and it showed up a few days later. Have no actual complaints really. Your experience seems to indicate they may have gone the route of ThinSkinz. Ghosted us, lol.
 

kb5zcr

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I'd give them a week to respond then, if nothing heard back from them, dispute the charge with your credit card. Don't lose your money by waiting to long.
 

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Hemy5587

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I ordered mine during the special and received it shortly without an issue. Even ordered some extra accessories after the fact and had those delivered within a week. Their website currently states sold out, so maybe they ran out of products and oversold what they had on hand. Still doesn't justify their radio silence. Keep us posted!
 
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Gatorized

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Sorry you are having issues . Ordered mine in September when they first came out. order arrived short a couple items - sent email, and he called me directly to get the specifics.
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Minty JL

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Well from their website.......not sure if this is a contributing factor.

Jeep Gladiator SpecGate is likely a SCAM now! 1736864462779-rw
 
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iav8

iav8

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Well from their website.......not sure if this is a contributing factor.

1736864462779-rw.jpg
Could be a factor, but they weren't "sold out" in December when my wife ordered it and they have already charged the account, and nobody replies to attempts to contact their support. I'd love to give them the benefit of the doubt, but to not respond to any and all attempts to contact seems very sketchy.
 

Minty JL

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Could be a factor, but they weren't "sold out" in December when my wife ordered it and they have already charged the account, and nobody replies to attempts to contact their support. I'd love to give them the benefit of the doubt, but to not respond to any and all attempts to contact seems very sketchy.
Probably like the airlines, sold more then they had in stock
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