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Steering wheel will not return to centre.

KennyKustom

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Stock Rubicon with 2500km on it. The steering wheel does not return to centre after a turn. It also seems to hold, minor corrections on the road.
Went into the dealer this am, and took the service manager for a drive. He acknowledged there was an issue.
Tech acknowledged the issue, and was able to reproduce.
Opened a star case, then within 2 hours, they are being sent a steering box and the electric pump. FCA wants the old parts returned to them.
Quick like a bunny !
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ShadowsPapa

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Wow sounds like the lash was set too tight!
 

PyrPatriot

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Having the same issue with mine but only showed up after new tires were put on. Gonna check those before bringing it into the dealer (again)
 

JeepCares

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Having the same issue with mine but only showed up after new tires were put on. Gonna check those before bringing it into the dealer (again)
We're sorry to hear about this. Should you end up needing to visit your dealer, please feel free to send us a PM if additional assistance is needed.
Alex
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jrf

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Opened a star case, then within 2 hours, they are being sent a steering box and the electric pump. FCA wants the old parts returned to them.
Mind reporting back after the work is done and letting us know how it went?
 

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KennyKustom

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Dropped it off this am.. Got a call an hour later, saying they only have the steering box. No pump.
Pump is BO till jan 9.. ( they say )
So, until then.. Watch out, anyone on the sidewalk !
 

ShadowsPapa

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Dropped it off this am.. Got a call an hour later, saying they only have the steering box. No pump.
Pump is BO till jan 9.. ( they say )
So, until then.. Watch out, anyone on the sidewalk !
Just tell folks they had to close Canada for a while.......
 

ShadowsPapa

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My province is already closed!
Reminds me of a Red Green episode where they found an unexploded missile on the lodge property. Harold was telling Uncle Red he should call the air force. Red said something like "and alert the US air force that we have a missile up here?" Harold said no, the Canadian air force.
Red responded - "Harold, it's after 6, he's already gone home for the day".
(or words to that effect)
 

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KennyKustom

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UPDATE :

Dealer replaced the power steering pump, as per star line recommendation.

NO CHANGE...
 

jrf

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Thanks for the update...sorry there was no change in the steering...
 
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KennyKustom

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Went out with the tech, in another JT Rubicon (brand new). Steering wheel behaves exactly as mine does. I have been for drives with the tech, service manager in both mine and the other new one. All 3 of us agree, this is not right. Updated star line, and waiting for direction from FCA.
 

jrf

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Thank you for updating this!
 

Oscar Indy

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I'm gonna go out on a limb here.
has anyone looked at caster? not returning to the center is a telltale sign of not enough. I know it is a factory setup BUT that doesn't mean it was welded on correctly or if the factory control arms had a run of too short arms.
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