anavrinIV
Well-Known Member
- Thread starter
- #1
I've done some internetting and did not find information on this exact issue so I thought I'd post it here and see if anyone else has this experience
For the 4th we took our new JTR to my inlaws' place about 3.5 hours from us. I bought the Jeep off the lot with 50 miles on it including my own test drive on 6/30/20, no idea how long it's been sitting but will check the build date. After about 2-2.5 hours on the road (top back, windows down, sunny day) the touch screen was responding only sporadically to inputs. When we arrived and I turned the Jeep off I hit the button to go to ACC power and it seemed to be working flawlessly again. I thought this might be a cruise control or speed-lockout situation and did not think much more of it.
On Sunday we drove home (again top back, windows down, upper 80s-low90s and sunny), everything seemed fine at various speeds and with cruise control set (not adaptive), again worked for 2-2.5 hours then only took input sporadically, then nothing at all. I could plug up to android auto and the screen would come up but no inputs, unplug and go back to the radio screen but still no inputs taken. Steering wheel volume and station controls worked, all audio buttons and knobs worked, climate control buttons and knobs worked and would even flash the display correctly but I could not get to the climate control screen or settings or any other. I stopped briefly, shut it down for only a minute, started up and flawless working again.
Have not had a problem since but also have not driven more than about 45 minutes at a time.
I would have the dealer look at it but if the issue only comes up at 2+ hours of driving then I will need to plan a whole day around creating the issue. Next time I take a longer trip I will film the problem, I didn't even think about it at the time.
Has anyone else experienced this?
EDIT: 7" Uconnect screen
For the 4th we took our new JTR to my inlaws' place about 3.5 hours from us. I bought the Jeep off the lot with 50 miles on it including my own test drive on 6/30/20, no idea how long it's been sitting but will check the build date. After about 2-2.5 hours on the road (top back, windows down, sunny day) the touch screen was responding only sporadically to inputs. When we arrived and I turned the Jeep off I hit the button to go to ACC power and it seemed to be working flawlessly again. I thought this might be a cruise control or speed-lockout situation and did not think much more of it.
On Sunday we drove home (again top back, windows down, upper 80s-low90s and sunny), everything seemed fine at various speeds and with cruise control set (not adaptive), again worked for 2-2.5 hours then only took input sporadically, then nothing at all. I could plug up to android auto and the screen would come up but no inputs, unplug and go back to the radio screen but still no inputs taken. Steering wheel volume and station controls worked, all audio buttons and knobs worked, climate control buttons and knobs worked and would even flash the display correctly but I could not get to the climate control screen or settings or any other. I stopped briefly, shut it down for only a minute, started up and flawless working again.
Have not had a problem since but also have not driven more than about 45 minutes at a time.
I would have the dealer look at it but if the issue only comes up at 2+ hours of driving then I will need to plan a whole day around creating the issue. Next time I take a longer trip I will film the problem, I didn't even think about it at the time.
Has anyone else experienced this?
EDIT: 7" Uconnect screen
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