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Truck Hero Rebates

TrainMan

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Bought a set of side steps for my sister's Jeep in December. Was told it qualified for a $100 rebate card. I filed all information and was approved the $100 rebate in mid January. Well it's almost April and it's still listed as approved but awaiting shipping. Has anyone had any success with this company? I bought a S&W gun in November with a rebate and received that in just 2 weeks. Am I losing my patience? Or is 2 months generally considered average wait time?
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HopSlammer

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In general my experience with rebates syncs with 2 months sometimes longer before receiving a check or similar. I suggest politely rattling their cage at this point, that usually works. Personally, I’ve made the choice not to make a purchase based solely on a rebate especially if it’s a mail-in only rebate. Even some big names like Milwaukee tools make customers repeatedly jump through hoops yet never deliver. Mail-in rebates seem to have the most issues. Again, enough time has passed, politely reaching out to them will likely bear fruit.
 

jjdustr340

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I have gotten rebates from them on two separate occasions.
If memory serves, it took around 8 weeks both times before I received my prepaid visa from them.
 
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TrainMan

TrainMan

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Thanks, and yes I sent an email to the company on Friday. I've yet to hear anything yet.
 

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CJ5w4wdSmokyOnMyTail

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Bought a set of side steps for my sister's Jeep in December. Was told it qualified for a $100 rebate card. I filed all information and was approved the $100 rebate in mid January. Well it's almost April and it's still listed as approved but awaiting shipping. Has anyone had any success with this company? I bought a S&W gun in November with a rebate and received that in just 2 weeks. Am I losing my patience? Or is 2 months generally considered average wait time?
I bought two items that qualified for $100 Truck Hero rebates from Rugged Ridge two years ago. I did get one $100 rebate (in the form of a pre-paid Visa card). Never got a rebate for my second purchase. They sent me a response that I was not approved for the rebate, despite me filling out the somewhat extensive requirements. I figured it wasn't worth extended fighting for the $100 and I kinda felt they were banking on that. In short, not trustworthy.
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