jhb3
New Member
- First Name
- John
- Joined
- Aug 13, 2021
- Threads
- 1
- Messages
- 1
- Reaction score
- 0
- Location
- East Hampton, NY
- Vehicle(s)
- 2021 Jeep Gladiator Rubicon
- Occupation
- Self-employed
- Thread starter
- #1
Hello. Last week I purchased a new 2021 Jeep Gladiator Rubicon and went through all the Connect procedures with the dealer. Eight days later I still cannot get the App to activate. When I press the App in the vehicle - I can a message saying that it's "ACTIVATING." The app on my phone will work the commands but I get no data on the vehicle. I've spoken to an agent multiple times, deleted and re-downloaded the app, reset the radio holding both volume and tuner keys and nothing works. I've been told that there is a ticket open at Connect but they assured me 5 days ago it would be working in 24 hours. Has anyone else experienced difficulties getting the app to activate in the vehicle so that data can be viewed on your phone? Any advice would be greatly appreciated.
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