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  1. Issues right out of the dealership parking lot

    As my latest update, I am furious. I have picked up my truck after the "repairs". The invoice states that they replaced the intermediate axle on the right side of the front end (the one that goes between the diff and the FAD) and that the truck was test driven to confirm the issue is gone. I got...
  2. Issues right out of the dealership parking lot

    Oh we're definitely all in this together haha, I get the problems you're dealing with too. I am lucky that the service manager has taken over my case and has been so willing to listen and look into issues, prior to that I was dealing with the same stonewalling and it's very frustrating...
  3. Day 23 - Gladiator still down!

    What did they replace to fix your vibration issues? Going through an issue with highway vibrations myself at the moment
  4. Issues right out of the dealership parking lot

    Just as an update, I reached out to the manager for clarification on what part have been ordered for my truck as part of the "shaft kit". It is a new axle shaft with the associated bearings and seals, which is in line with some of the other threads I've seen for this issue. As always, I will...
  5. Issues right out of the dealership parking lot

    I'm not sure exactly, he told me on the phone that it was parts for the front diff and then that quote in his email to me. It's a 3-5 day wait for the parts so I will be getting the work done early next week. We shall see if this does it, I've seen other similar issues fixed with front axle...
  6. Issues right out of the dealership parking lot

    Updating again: Just heard back, after more testing today they have decided to order a "new shaft kit for the front differential". This seems somewhat in line with what I've seen in other similar threads so fingers crossed
  7. Issues right out of the dealership parking lot

    My latest update: I dropped off my truck this morning at the dealership for an extended stay of testing and (hopefully) fixing the issue. The service manager wanted to have the truck for a longer period of time since my particular issue can be sporadic. I'm hoping something comes out of this but...
  8. Issues right out of the dealership parking lot

    I heard from the service manager today, the field engineer he is working with is going to have them inspect my trucks driveshafts and differential bearings when I next bring it in. It sounds like they are narrowing in on a possible cause but we shall see, I have seen other cases where the...
  9. Issues right out of the dealership parking lot

    So after talking with some family members that work in the tire business, I guess there is still a chance it could be related to the wheels/tires despite what I had first thought. I reached out to my dealers service manager to see if he would be willing to swap the wheels/tires from the known...
  10. Issues right out of the dealership parking lot

    Just got back from picking my truck up, the service manager went for a ride with me in another gladiator followed immediately by my truck to see if I could show him the issue. Thankfully, the other gladiator did not have the vibration and mine was very apparent this time. He took some notes and...
  11. Issues right out of the dealership parking lot

    What's so frustrating is that the vibration isn't 100% consistent as to when it will happen. It's always in the same speed range and will usually go away when I put it in 4wd, but it doesn't happen 100% of the time which makes this look like I'm just a whining customer. It also doesn't help that...
  12. Issues right out of the dealership parking lot

    Well I just got off the phone with the service guy. Would you know their techs weren't able to reproduce the vibration? The guy then went on to tell me that they "checked everything, balanced the wheels and tires" (which I have repeatedly told them, they already did and that is not the issue)...
  13. Recall & Stop Sale Issued Today, 9/12/19

    I'm in the same boat and wondering the same myself...
  14. Issues right out of the dealership parking lot

    Will do, interesting that we have differing results with what affects the vibration though. I also have been looking at the driveshaft recall stuff, I checked my sticker and did find that my truck was manufactured 5-19 which is within the recall dates but I have yet to get the recall notice for...
  15. Issues right out of the dealership parking lot

    I'm finally bringing mine in on Thursday, it just gets so annoying having a pulsing hum right at highway speeds. I am concerned at this seeming to be fairly common as well, I don't know if @JeepCares is tracking these but I hope FCA has something to fix this in a reasonable amount of time
  16. Issues right out of the dealership parking lot

    Yeah the tire balance response definitely increased my blood pressure quite a bit, I will not be making the same mistake of assuming they found the fix until I see it for myself again. I am definitely glad I'm not alone too, I just hope this doesn't turn into an ordeal as service stuff can...
  17. Issues right out of the dealership parking lot

    Proximo, that sounds pretty similar to how my vibration occurs. Does yours also tend to be really bad in the rain? The other thing I've noticed is if I shift into 4hi, it goes away immediately. Makes me think it's something out of balance in the front driveshaft/axles but I'm not sure. I also...
  18. Issues right out of the dealership parking lot

    I've had the same vibration issue as you (off and on, but very frequent) between 45-65 mph. I had my dealership look at it when I was getting my bedliner, they diagnosed it as an out of balance rear wheel and "fixed" it. This was despite the fact that I told them it's harmonic and goes away when...




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