Well folks, just heard from my dealers service department and the FCA field engineers have determined that they need to replace my engine. I'll share diagnosis when I receive the paperwork. Service Manager also informed me that Chrylser will be buying my Gladiator back. We'll see how long this...
My Gladiators fix has now been escalated to field engineers as all are at a loss to remedy. I'm hopeful your fix does the trick. As stated earlier, mine is still with the dealer for the 3rd time for ESS/CEL issues. Day 20 and counting. Similar to you, I just want the truck back fixed, with...
Update: the saga continues......with less than 600 miles, my Gladiator is still in the shop. This makes the 3rd time in a month of ownership for a total of 18 days and counting. CEL & ESS light. Dealership is now requesting a field engineer as no one, including FCA, have a fix. I’ve had a...
Update on Gladiator ongoing issues....After numerous calls seeking an update with my @jeep cares case manager, I finally received a generic email stating, my truck does NOT warrant a buyback at this time. Inquired as to what criteria needs to be met. No response. FCA prefers I work with the...
Let me know if you receive a call. I've yet to receive one. I initiate all follow-up via a call with my case number. Dealership has had my truck on 3 occasions totaling 12 days and counting since owning for less than a month. ESS/CEL lights.
I’m dealing with the same issue as everyone else (ESS/CEL). 3rd visit today with 630 miles. Dealer has now had the vehicle for 12 of the 30 days I've actually owned the truck. Dealer cannot replicate the last ESS light, but I have snapshots on the phone. Case with Jeeps been open since shortly...
Quick update: Picked up my Gladiator after 10 days with the dealer to address the CEL and ESS light (2nd time it's been there). I have the service document they provided for the myriad of 'fixes'. Two days later ESS light is back on (heading back to the dealer for a 3rd time). Called the...
@JeepCares -I have a case # and Engineers are working with dealer. JT's been back twice, this time waiting on parts. ESS light on day 2 & CEL light after that. Bought new with 122 miles 3 weeks ago and have put less than 300 on in total with the majority of miles traveling back and forth to...
Adding to the thread....picked up my new Jeep Gladiator 2 weeks ago. It’s literally been back at the dealers more than in my driveway. ESS light came in the second day I owned the vehicle. Called and returned to dealer. After many hours, they decided to replace secondary battery. After...