I had an original appointment with a different dealership before this one. Called last Monday and the appointment was for Wednesday. I cancelled it because it was over an hour away from my home. Settled for a later appointment with a different dealer in exchange for a closer commute. However...
Same experience here in SoCal.. service manager seemed very elusive and dismissive when I brought up the steering issues and mentioned the TSB. The person who wrote up my appointment was equally dismissive, but he did annotate the TSB number in my appointment notes while afterwards saying "ok...
I just installed Rugged Ridge door entry protectors. Had to buy some 3M adhesive promoter pads first which was irksome but worth it in the end I believe to enhance longevity and durability.
Will update later on how well they hold up.