Who trains these people? At a minimum you would think they would at least read a forum or two to see what's going on outside and start asking questions. Stop treating the customer like an idiot. They are supposed to be the expert but we seem to have to educate them. Isn't that FCA's...
Please let me/us know what if any results you have and how it was fixed, or even what they did that didn't fix it. We would all like to be able to tell our dealers and get us all on the same page.
What the heck! If it steers straight, you might roll it because its a jeep?! They put that slop in the steering on purpose. He says its a safety thing. Is he trying to say the new 2020 Gladiator was never intended to be driven on the highway? I wish the sticker said "farm use only", at least I...
My wheel also is at about a 15 degree slant left at center, same loose steering issues. Getting nowhere with the dealer. How do you adjust the drag link?
Oh man it hurt me to watch. Not that any of us dont apply our own brand of punishment off road, but come on... a little respect. Plus he truly knew nothing. Do a little homework at least.