My company acts as a warranty admin for dealerships. We get the warranty claim in, with the tech comments and parts billed to the claim. We read those comments and assign labor operations so the dealership can get paid. All manufactures have problems. Right now Ford is having more than...
My Mojave has Mopar beadlock wheels and 37" tires on stock gearing. I have no issues with power even with the heavier tires and I do a bit of city driving zipping in and out of traffic. I picked up a new camper last week and even though it was like pulling a 2700# brick behind me I cruised at...
After years of looking at campers and reading specs on campers, I finally decided on the GeoPro 15TB. I wanted a camper I could stand up in, has heat and a/c and a comfortable place to sleep. I also wanted something easy to tow. The 15TB checked all the boxes and weighed in at about 2600#. I...
I can't thank you enough for sharing those pics and your story. I sit here in Michigan dreaming of roads like that to explore. The camper looks right at home behind the Gladiator too. Awesome job.
Hank
Looks like this one from Nebo.
https://nebo.acgbrands.com/en_US/12k.html?gclid=Cj0KCQiA37KbBhDgARIsAIzce151aPaOWQ9NHWdS79JeocpIYXDe9ona-7lv8rmY4aZsvt-F7uJrlucaAiJXEALw_wcB
Hank
ALL I DO ALL DAY IS READ REPAIR ORDERS!!!!!!!!!!!!!!!!! I TRAIN TECHS IN THIS SPECIFIC AREA. I READ DIAG AND REPAIR NOTES ALL DAY LONG!!!!!!!!!!!!!!!!!!!! Pages and pages daily. I spend hours talking to techs helping them explain the hours of abnormal diag they perform on a repair order...
I simply get tired of trying to talk sense into people. It has nothing to do with me thinking you are correct in any way. This will be my last post on this thread as it is mind numbingly ingorant. Now I see the op worried if they would have put sawdust or some noise masking elixir in the...
The reason I bring all of this up as I have seen plenty of issues with guys with 20+ years of service experience. It is not an easy job. I have seen lug nuts missed tightening, coolant hose clamps not tightened, you name it. Just because someone is young or old does not matter if they are not...
Again, why is this an issue? Those kids probably perform more oil changes in a week than you have in your lifetime. It seems like that is the type of person you want changing your oil. No dealership wants a customer to have a bad experience. To each his own but just because someone is young...
That is a huge leap that you know for sure that tech has a customer pay job waiting that is going to pay him more. The techs rely on warranty dollars as much as they do customer pay dollars. Also if a tech installs a part and beats warranty time, which all good techs do, they get paid that...
Techs can and do get paid for every minute they have into diagnosing a concern under warranty. Actual time labor ops exist for all OEM's. What they can't and should not do is spend hours trying to get a problem to occur. Either reproduce it problem so the tech can see what you are talking...
I always get my oil changed at the dealership and fortunatly have had no issues. Oil filters do fail. I process warranty claims for Ford and Stellantis dealerships across the United States. I have worked in and around service departments for over 30 years. I seem to see a lot talk of how...