They had my shit for a week and no parts were involved. So calm down. For the record the shamdemic is a mixture of both. And again, they didn't fix anything. They took a problem that they threw a part at in the past, had video proof of and can be easily re-produced, then said it doesn't exist.
I will address it later. Turns out my mother has cancer. Been at the hospital all week trying to figure out how bad. Hopefully the tech doesn’t have a doctor relative.
they had the video and i offered to show the tech. they are the ones who said they understood and took me back to work. And for the week they had my truck, if they could not reproduce, maybe a phone call. I could gone right up and showed them.
What really pisses me off is keeping it almost a week, then saying there is no problem. I have video of the problem and I can reproduce it anytime. I have a family member go in the hospital last night, so I have to deal with that before I re-address this. Funny, got a survey request from them...
my lithium batteries in my screw gun is made from fairy dust. my hands are clean. I was more bringing up availability and location. I am a fan of gas and oil. God didn't kill all those dinosaurs for nothing.
Got it back today. No problem found. I gave them videos of the problem, offered to drive with the mechanic, and they already threw some parts at it which I thought meant they understood there is a problem. . I would not let the douche noodles touch my truck ever again. Not that they really...
Ok, now I’ve left them alone for 2 more full days. Sounds like it just needed an adjustment. No phone call, no text message, no email. They’ve had my truck almost five days. I think it’s long enough to adjust something or order parts for an easily duplicated not over complicated issue. Go...
I paid 100 for the map update and it is not right since then. Only the Nav, it will not stay on this one interstate that I travel on for several hours to visit family. Not a big deal but it also put me on a dirt narrow creepy road last month. I use google maps now and that is fine. If this...
I told them the first morning I can duplicate it out front, right away. Instantaneously
So you are saying they wanted to duplicate it overnight but when they parked it, they didn't have time to park it on an incline right out front but had the time to park it three buildings over in a flat...
Read what I ranted about. It's not that they didn't get to it. The customer service sucks at most dealers and they think we are idiots. The lying is what bothered me. Instead of just being honest and saying they didn't get to it (which is understandable) I get a bullshit story about trying...
Again, this was a lying to me issue. He said they want it to sit on an incline overnight. I kind of knew it sounded like bullshit but ok. They just had it parked in the back in a flat parking lot all night. It means they couldn't get to it yesterday and that is fine. I understand shit...
It doesn’t need to be on a hill, just a slant. I can reproduce it right away and told them that. I would have preferred honesty of “we didn’t get to it, bring it back tomorrow” and it was not a secured or controlled area. I drove back there at 5 this morning and snapped the pic. Dealers...