Man - that's awful. Hope you don't end up needing anything that is on back-order. I will tell you that once you can actually get engagement from Jeep Customer Care, they move. I think they punt you around just for a bit to make sure you are vested in pestering them for a solution though.
Part is apparently with UPS and should arrive at Chapman tomorrow - hoping (fingers crossed) that all goes according to plan and I can finally pick my JT Sport Diesel up some time this weekend. It's been a brutal wait...
Sounds like what Iām dealing with. My ā22 Sport S Diesel had a check engine light on during pre-delivery inspection 2 hours before I picked it up on 12/22. Been at the dealer ever since waiting on a back-ordered part. Im glad itās not my daily driver or else Iād be really out of luck as I...
What do you mean by "checked my vin?" My VIN was on my initial order and it does show it was delivered. I'm not sure if there's a way to check and see if it was sold or not.
I initially thought it was a game to push the sale to 2022 for quota reasons, but it's clearly not that. They'd have...
...well after my Jeep was delivered and diagnosed as having a bad fuel pump that they have zero stock to repair with. So frustrating man. I'm this close to just having someone order me another one if I can find a similar price with no deposit required...I honestly think Jeep can build a new...
Starting to hear rumblings on the JLU sites that they are not currently taking orders for Diesel's. Not sure if it's quality related or part supply related. My case would point to both as I'm now 3 weeks out from my Jeep's arrival at the dealer and subsequent diagnosis of a fuel system issue...
Exactly what Iām trying to do - and it has thus far been amazingly hard. Get one sentence replyās from Chapman when I ask for a status update. For them, itās clearly just āwait it out.ā Iām impatient - yes. But I also am paying good money for a Jeep that broke before I even got it.
Jeep...
How many folks have these installed and have had extended below-freezing issues WITHOUT having any of the burn issues? I'm just trying to get a sense for whether it's even worth installing right now or just returning.
I totally get that it's not as easy as it sounds and that they are two separate supply chains. My overarching point is that my situation is an exception to the process - I have a NEW (not even able to be purchased yet) Jeep that should have never passed their quality inspection. There is...
I have a ticket open with Jeep - if they can continue to build them, they should be able to get a part for my pre-delivery issue. They just need to source the part from the line vs. their parts inventory. It's not that they don't exist, they're just not in the right channels. It's inexcusable...
I have a BRAND NEW Sport S Diesel that I was supposed to take delivery of on 12/22/2021. The morning I was supposed to pick it up they told me that there was a CEL that came on and their service team diagnosed it as a fuel pump issue and they have been waiting on back-ordered parts ever since...
No word from Chapman. I called on Tuesday, and they said they hadn't gotten it. It was 2 weeks since delivery as of last Wednesday. Jeep called me back on Friday just to tell me somebody would call me on Monday or Tuesday with an update. I'm not sure if they've been in touch with someone at...
I had BFG's on my last Jeep, a '95 YJ, waaay back when - 20 years or so ago, and they served me well, so I figured I couldn't really go wrong. The weight differences between different tires are crazy though. I know the BFG's measure small, but that's ultimately not a big issue for me and is a...
That's awesome for both of you guys. The wait is hopefully almost over. If you see a Granite Diesel S just chilling in a corner somewhere on Chapman's lot, tell it I said hi and hope to meet it soon! Lol.
37" BFG KO2's - Going on some Gold Fuel Covert rims. should be a nice contrast with the Granite. I'm going for a bit of the JL 392 color scheme with the gold accents.
Good to hear - I feel like it was just a fluke and dumb luck, but when I get pessimistic I start doubting everything.
I've got tires already sitting with Darren at Mad Cow, and he's going to put my lift kit on too...just need the Jeep and the wheels that I have on order.
I don't know - and to be fair, I was told there was "an issue with the fuel pump," and that they needed a part. It may not 100% be the actual fuel pump. Assuming Jeep's customer service doesn't sufficiently resolve things shortly, I'll ping Chapman for the actual part they are looking for to...
It also makes me question of all the naysayers re. the 3.0 Diesel were right if I'm technically experiencing reliability issues before I've even bought the Truck. Hoping it's just a fluke and all will turn out well.