Today is day 43 in JB status with no end in sight. JeepCares wanted the dealer information so they can help escalate the case. I am not sure how that will help but at this point it is worth a shot.
Today is day 40 stuck in JB status. JeepCares messaged me last Wednesday and said the following:
"We had your situation looked into further on our end and we were able to learn that there should be progress made on your vehicle within the next week. With this in mind, we kindly request that you...
JeepCares opened a case last week and told me to reference that to them. They said to give them 2 business days. I messaged them on Friday and still have not heard back.
Today is day 32 in JB status with no end in sight and no update.
I was told the same thing but I was never contacted even though they said to give a few days. I sent JeepCares a private message this morning and referenced the case. I am still waiting to hear back from them.
Today is day 28 in JB status. I messaged JeepCares this morning as I have been doing each week. This time I referenced my case number they opened last Thursday. At this point, I'm not sure if an escalation case will help or not.
Today is day 21 in JB status for me. I have every extra option except for the smokers group and the steel front bumper since that was not available when I ordered mine on 5/6.
Hi everyone,
I ordered my Gladiator Rubicon on 5/6/2019. I emailed my dealer and they said it is D status and has a VIN as of 5/23/2019. When I use the lookup tool on the first page both the build status and window sticker show not found.
Does that mean my VIN that I received isn't valid? Or...