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I talked to my dealer and they said they have no record of this. At first said nothing showing against my vin number. I said it is for all gladiators. "oh then it must be only certain production models" I said not according to the bulletin. I got no where.

I had the same issue. I did have the top replaced. Same issue, so I chased it for awhile. What I found is...fold the top back and stand in the bed. Look at the front edge. There is a plate that rests at the windshield when closed with multiple screw holding the plate down. If you can see any...

Just fyi. They replaced the passenger door seal on mine. Said it was the wrong seal for the Gladiator. It seemed to help some. Check to see if most of the noise is coming from the upper area between the door and windshield. I have the premium soft top.

True. There should be a recall on all the Gladiators that do not have the dead zone/freeplay in the steering. Obviously they did not intent that kind of precise steering so they should study mine and figure out how to get the slop back. I would be happy to leave mine with them to and they can...

Yes I did drive one that had steering like my other Jeeps. Drove the way it should. Pointed this out to the service manager. His response was "I wouldn't know, I have never driven one".

Mine has been in more than four times (sorry you have the same problem). I was just told by Jeep Cares that mine drives as designed and that the older models will not drive the same. So I guess they are saying that they have designed the sloppy steering into this new platform as an innovation in...

Kathryn. I do thank you for reaching out to me. My frustration has been that the Jeep Cares case manager would contact me about making an appointment for me, which of course, I can do myself then not respond when asked to do so. I do understand that you are not technically trained in Jeep...

Things started out with a case manager who called me in person. Then they transfered me to someone else who does not respond to emails and I still have issues. Been 7 months

Good thought. Could very well be. The first case manager was real though. At least she spoke to me in person, then someone else took over so I was told. Already filed this with the NHTSA as others have mentioned.

I would be interested in other comments about Jeep Cares. I have had steering and other issues since delivery on August 29, 2019. I have been to two different dealers more times than I can remember. The only thing I get from jeep cares are one sentence responses to emails or "we will be happy...

You can set it with the left steering wheel controls. It will show up next to the D on your dash. Check your manual.

Could I ask what your next steps will be. I have the same issue.

Anyone know of cowl mounts or other methods to mount off road lights that will not interfere with folding the windshield? I want lights but I like the fact I can drop the windshield quickly (not like my JK that required two days off work. One to lower it, one to put it back up). How about bumper...

It will be good to hear if yours works to correct the problem. Mine did not. Thanks

I have been told the same thing. It's a little like being told after paying for a new knee. "Just keep walking, you will get used to the limp". Others that do not have the problem have said that because "mines does not do this, yours can't either or its a jeep thing". If all were built on the...

Sorry to be snarcky here as well (i have owned several jeeps going back to CJ7 and my steering is terrible on my gladiator) it's a little like saying "keep walking, you will get used to the limp".

Has anyone had the experience of getting started with jeep cares and then have them fall off the face of the earth? I started with a specialist first by email and then by phone to discuss my steering issues and a few other concerns. I then could no longer reach her, then I was contacted by...

I have a small garage and mine fits under the door with room to spare, but I am stock. No lift.

CPTNHOOK

Mine did the same thing. When I picked it up I could put my whole arm through the gap on the passenger side. I took it home and found out it was installed crooked, so I corrected it. That got rid of the gap. Took it back again because it leaks. Dealer had the perfect solution..."well we could...