*UPDATE* got my Jeep back! New transmission, coolant tubes and rear drive shaft! All under warranty! Took 17 days! Was told I wouldn’t see it til June 15th! I was absolutely shocked when they called and said it was ready. Service manager told me he didn’t know some of the mechanics were working...
Good for you! I am considering doing the same for this gladiator. Transmission, rear driveshaft and coolant tubes all went to hell on it. It’s a shame because I loved it. We’ll see what happens I guess.
*UPDATE* to this insanity!
“Claims Manager” at Chrysler called me and said the earliest my Jeep would be fixed is June 15th. That’s 38 days from when I dropped it off! And that’s the EARLIEST… which we all know WON’T happen.
The funny thing is, the California Lemon Law states that any vehicle...
I’m a little late to the party, but my 2020 gladiator has been at the dealership for going in 3 weeks now - transmission doing same thing yours did.
I’m getting the run around from the service department AND Chrysler who I filed a claim with. Total nightmare. Service department says may take...
*UPDATE*
Day 12 … no Jeep. My “case manager” at Chrysler talks like he smokes meth. The service department at the dealership says there is no way I will get the truck back before my lease ends on June 24th. Here’s the kicker: there are things I have to put back on the Jeep before I hand it back...
*UPDATE*
They’ve had my truck 10 days now. I called them - again - because, well, they hadn’t called me.
Transmission had to be ordered. No timeline. Asked for a loaner. They don’t do that. Told them my lease is up in 4 weeks and they said I won’t see my truck by then… ooook!!
I just filed a...
*UPDATE*
They’ve had my gladiator for 6 days and they called and said I need an entirely new transmission and driveshaft AND cooling tubes.
No time limit given on how long it would take. ?‍??‍??‍??‍??‍??‍?
Ever since this has happened, I’m learning more and more folks have the same issue. Could be because I’m looking for some answers so I’m paying more attention to the subject. lol