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Just wanted to give a shout out to Builtrightind.com . I ordered molle panels for my Gladiator and they arrived in just a couple of days. They came very well packed with separate pouches for different parts. All the parts are very well made and sturdy. They also arrived with a QR code for...

Just wanted to give a shout out to etrailer.com for great customer service. I ordered some parts for my Gladiator and received an email inquiring if I had received my order. I wasn’t worried because it was less than a week since I ordered. The next day I received my parts plus an email from...

I’ve never had such trouble from a company before. So frustrating.

I received an email stating they would refund my money for the molle accessory kit but no mention of the molle itself. So frustrating

More people need to share their experiences with them so we are aware that they do not care once the sale is made.

Thanks for the tip on NorthRidge. I’ll look into them for parts.

Sorry you’re going through trouble with them as well. I never had an issue with Quadratec and will continue to do most of my purchases through them. Shame on RealTruck.com.

So now their response is I admitted to installing the product and that’s why the claim is denied. How do you find out if something fits if you dont install it? This is what I get for being honest. Their site still advises “guaranteed fit”. That’s not the case for my issue.

That’s correct.

Just a follow up on my only and only purchase from realtruck.com. They officially closed my case without any resolve. So if you want to purchase an item from realtruck.com, just remember to make sure not to open anything or install anything. Their site will advertise “guaranteed fit” but it may...

I spoke to a rep on the phone who stated they would send a FedEx label. I also sent a reply to the denial email, no response. My attempts to leave feedback disappeared.

Hope I can post about poor customer service from a company. If not please delete. I ordered and received a Putco tailgate molly for my Gladiator. It does not work with my tonneau cover. They advertise "quaranteed fit". I tried to return but RealTruck.com won't accept it because I was honest and...