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So very true!!

Right… I even said just let me exchange it for something that works. Or dont refund until you see it’s in perfect shape..they said.. Awful.

I had previously returned something purchased by Hooke from Walmart.com with no issues so I did not think to check the return policy when ordering direct. This was my bad because who knew that the rules were different when ordering direct. We decided to raise the tent some so yes i Measured but...

I recently purchased a cab rack from Hooke but it was as too high for my ikamper to clear it. This product was never used and in original box yet I was told I could not return it to Hooke. If purchased on Amazon or Walmart I could return with no issue but since purchased directly from Hooke they...