Motoarch
Well-Known Member
- First Name
- Ian
- Joined
- Apr 28, 2021
- Threads
- 7
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- 306
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- 743
- Location
- Weston, CT
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- Cherokee
- Occupation
- Architect
- Thread starter
- #1
Whats everyones experience with returns or exchanges like?
I order the wrong tonneau cover because I'm dumb and wanted to exchange it for the correct one.
I contacted Bestop just before the Memorial Day Weekend and got an automated response with a ticket number saying they'd get back to me.
I followed up with an e-mail not the 3rd and ordered the proper cover. Got another automated message with the same ticket number attached.
They have a limited window for returns and I don't want to run out of time. I think Ive been spoiled by Amazons returns being so easy I forgot not everyone has the capacity do things so quickly.
Let me know if this is normal in your experience. thanks
I order the wrong tonneau cover because I'm dumb and wanted to exchange it for the correct one.
I contacted Bestop just before the Memorial Day Weekend and got an automated response with a ticket number saying they'd get back to me.
I followed up with an e-mail not the 3rd and ordered the proper cover. Got another automated message with the same ticket number attached.
They have a limited window for returns and I don't want to run out of time. I think Ive been spoiled by Amazons returns being so easy I forgot not everyone has the capacity do things so quickly.
Let me know if this is normal in your experience. thanks
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