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Is it possible to share a video link? probably I'm going to do the same next time ...

Yes, I strongly believe this is factory defect! the screw was already spinning. I got the quote from the dealership and called Jeep customer care, they gave me a number to file a claim directly with Jeep! they said I'm a premium member! lets see!! ?‍♂️ I'll keep you updated...

you are absolutely correct, it was a rivnut and the dealership said they charge $400 to replace the rivnut!!

yes $2k ! and I did not do it, the screw was already spinning! They say I need to replace 68292503AC (Radiator support). I made a mistake to try to pull it out otherwise they would believe me! I'm going to contact Jeep customer care tomorrow.

Going to contact them again tomorrow morning

Just to give an update. I took my car to an authorized dealership in North Richland Hills, TX and they said that screw is part of the radiator support and they wanted to charge approximately $2,000 to fix it! This is a new Jeep Gladiator, I am confident this screw was faulty but they did not...

Thanks, going to try again in the evening. I was worried if I have to replace the radiator support as it is mounted on the radiator support!!

Thanks for your reply, I have uploaded two pictures. I cant unscrew, top left screw (on the passenger side) keeps spinning! I used a flat screw driver to put a little outward pressure on the screw head and I broke the Headlight! Please see below pictures:

Hi, I'm new to this forum. I was trying to change the headlight bulbs but top left screw (on the passenger side) keeps spinning! :facepalm: it is mounted on the radiator support! Any advice would be much appreciated.