WOOO HOOO! officially got a dealership to order the new steering gear for me.
Now the next question is exactly what y'all brought up above: Are they gonna charge me extra if I buy the fox steering stabilizer and a new track bar and install them on my own? They quoted me $895 to install a track...
Just dropped the truck off at Grapevine Jeep Chrysler Dodge this morning at 7:00. We will see how it goes. If they refuse to realize there is a problem, then I have decided plan #4 is to call the dealership I bought the truck from in Lubbock. I am hoping that they will have mercy on me and just...
For this particular fix I am at the mercy of the dealership. The dealership from which I bought my Jeep is 5 hours away because that is where I got the best deal. Service is notoriously bad in DFW, particularly during this time when dealerships can make more money per hour doing work that is not...
Thanks buddy. I'm just hoping to get this dealt with. I know I might be acting like a Nancy about it but it's incredibly frustrating to take time out of my day three times in a week to get work done and never getting any help.
Like I said, I love the truck and hope I can get this resolved so I...
1.) I contacted jeep cares before you jumped on this thread, not because of your brilliant suggestion. (Again specified this in my first post and my second post, which you didn't read but replied to, apparently)
2.) I didn't call you names, I observed that many people think you're an asshole on...
Thanks partner, I have cooled down a little bit and have talked to jeep cares and am hoping they will help... Though they were supposed to contact this second dealership that I went to and ensure everything went smoothly, and that certainly didn't happen.
I'm just incredibly frustrated with...
Really clever suggestions! I Hadn't ever thought of those! Yeah this is my first time at a dealership ever! How'd ya know!?!?!?
1.) I worked at a dealership in service to pay my way through college.
2.) Not what they said at the dealership. They said I would pay for the appointment if they had...
I took it there with an appointment at 11:30 today. They said that they would have to keep the vehicle all weekend and I would have to pay for a rental to get home from the dealership. They also stated that if they found that the problem was a result of my mopar lift then they could charge me...
Update:
I went to drop my Jeep off at grapevine jeep chrysler dodge at the time of my appointment. They said they would have it all weekend, wouldn't give me a rental, and they couldn't guarantee that they wouldn't charge me for looking at it if they find something wrong. Another hour wasted by...
With that kinda rig they better hook you up. It makes me sick that I bought this truck a month ago, saved for two years to pay for it, and I can't get any help from the company that sold it to me.
Grapevine is the next dealership I visit. I'll shoot you a message telling you how it goes. I am hoping I hear back from jeep so I can waste as little time as possible trying to make my 45K vehicle drivable.
Yeah, you're right. Like I said, this is an aftermarket band-aid, akin to what they wanted me to do with the track bar. This is the closest thing that I have found to an aftermarket solution, from a youtube channel called JKgearandgadgets. I think even if you buy this brace you have to buy...
https://www.northridge4x4.com/part/track-bar-brackets/8869-01-synergy-front-track-bar-and-sector-shaft-brace?gclid=CjwKCAjw2dD7BRASEiwAWCtCb8sz0Tk5KEPPetvUa0KTnN2EKTaY290PTwiHZdgYPHxZahvtfQN86BoCSscQAvD_BwE
Here's a link to the same part, but aftermarket. I actually thought about fixing it...
Oh, if you look at the paperwork they gave me, the wrong email is provided. That is probably why I didn't get a survey. There's and additional knock. @JeepCares i'd love to get one of those surveys....
Thanks for the feedback yall. I was starting to think I might be the crazy one who didn't take the proper steps when getting my mopar lift. I thought I was living in the twilight zone.
One question: How do I get the survey to rate this dealership? I haven't gotten anything about that yet...
Wanted to entitle this post "ineligible for tsb because of mopar lift, or complete incompetence by stealership." I took my jeep to the stealership today to get it checked out for the TSB. I drove it back from west texas this weekend and it was unbearable to drive. White knuckle driving the...